WSIB Migrates Policy Administration, Underwriting, and Billing Operations onto Guidewire Cloud

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Workers’ compensation insurer leveraging Guidewire Cloud to increase business agility and deliver more value to customers

TORONTO & SAN MATEO, Calif., November 14, 2024--(BUSINESS WIRE)--The Workplace Safety and Insurance Board (WSIB), a leading workplace compensation board in Ontario, and Guidewire (NYSE: GWRE) announced that the WSIB successfully deployed Guidewire PolicyCenter and Guidewire BillingCenter on Guidewire Cloud to power and simplify the company’s underwriting, policy administration, billing management, and IT operations, adapt more quickly to changing market demands, and deliver more value to its policyholders. The agency migrated its existing on-premises PolicyCenter and BillingCenter installations onto Guidewire Cloud. Guidewire PartnerConnect Consulting Select member Wipro led the implementation project.

"Guidewire is a strategic technology platform for us, having proved its reliability, security, and stability since 2012," said WSIB Chief Corporate Services and Technology Officer Andrea McKinney. "By moving to Guidewire Cloud, we’ve now transferred responsibility for system maintenance to Guidewire so we can modernize and stay current with its technology and innovations, thereby putting us in a better risk position from a technology perspective and enabling us to do more value-added work."

McKinney continued, "Thanks to the incredible partnership our team had with Wipro and Guidewire, along with the change management and business readiness plans in place, we were able to implement PolicyCenter and BillingCenter on Guidewire Cloud on time and on budget, and have received positive feedback from our users about the products’ stability and ease of use. We’re looking forward to leveraging the world of innovation that comes with Guidewire Cloud by taking advantage of new cloud-only features and products such as Guidewire Jutro Digital Platform, and also integrating with the third-party, best-in-class insurtechs that comprise the Guidewire Marketplace and PartnerConnect ecosystem to deliver exemplary customer service."

Wipro Solutions Canada Limited President and Managing Director Kim Watson added, "We are thrilled and honored to have led the successful cloud implementation of Guidewire PolicyCenter and BillingCenter at the WSIB. By harnessing the power of Guidewire Cloud, the WSIB has gained agility across their entire enterprise, enabling them to swiftly adapt to evolving market demands and seamlessly implement new tools and upgrades. This implementation reinforces their commitment to staying at the forefront of the insurance industry."

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