Carrier Global : 2024 Report English
CARR
2024 Sustainability and Impact Report
Introduction
Environment
Sustainable Innovation
Social
Governance
Indices
At Carrier,
when we make changes, it changes the world.
We are empowering our customers to meet their sustainability goals while progressing toward ambitious goals of our own. We are helping meet the challenges of climate change by strategically innovating to expand our portfolio of solutions through electrification, integration and resilience. We are continuously working to improve our employees' experience and investing in our communities. As a global climate leader, we are making a positive impact on the industry we invented - and beyond - in ways that no other company can, driving measurable and meaningful progress for people, our planet and generations to come.
Carrier 2024 Sustainability and Impact Report
2
Introduction
Environment
Sustainable Innovation
Social
Governance
Table of Contents
Indices
About This Report
Introduction 3
About This Report拿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿ 3
A Message From Our Chairman
Environment 14
Climate Change 拿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿ 15
Water 拿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿ 25
Waste拿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿ 26
Sustainable
Innovation 30
Investing in Sustainable Innovation拿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿ 31
Product Development Process拿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿ 32 Product Responsibility拿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿ 37
Social39
Global Workforce拿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿ 40
Culture & Engagement拿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿ 41
Talent & Career Development拿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿ 42
Inclusion拿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿ 45
Employee Well-Being拿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿ 48
Health & Safety拿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿ 50
Corporate Social Responsibility拿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿ 54
Governance 57
Leadership 拿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿ 58
Enterprise Risk Management拿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿ 60
Environmental, Health & Safety Management拿﷿﷿61
Human Rights 拿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿ 62
Responsible Supply Chains拿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿ 64
Ethics & Compliance拿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿ 66
Government Relations拿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿ 68
Corporate Policy Manual拿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿ 70
Indices71
Data & Frameworks 拿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿﷿ 72
GRI 2-2,2-4
Carrier's 2024 Sustainability and Impact Report covers performance for calendar year 2023. Where relevant, we include information from 2024. The information and data included in this report are based on the best available information and data at publication and are subject to change. In some cases, data is estimated.
In January 2022, Carrier sold our Chubb fire and security business. This report does not include Chubb data for 2022 or 2023; however, Chubb is included in the data provided for previous years.
In July 2022, Carrier acquired Toshiba Carrier Corp., now known as Carrier Japan Corp., a long-standing joint venture between Carrier and Toshiba. Carrier Japan Corp. is a global provider of residential and light commercial HVAC solutions, including variable refrigerant flow and heat pump products. Data from Carrier Japan Corp. has been integrated into Carrier's reporting systems and is included in this report for the year 2023. Data from Carrier Japan Corp. is also included for 2022 Scope 1, 2 and 3 only.
In 2023, we announced the planned exits of our Fire & Security segment and commercial refrigeration business over the course of 2024. This report includes data for these businesses.
In January 2024, Carrier acquired Viessmann Climate Solutions. We anticipate incorporating the data in disclosures for calendar year 2024.
This report includes, where appropriate, references to Global Reporting Initiative (GRI) Standards. We also use other recognized frameworks in this report, including the Sustainability Accounting Standards Board (SASB) Standards and the Task Force on Climate-related Financial Disclosures (TCFD).
Carrier 2024 Sustainability and Impact Report
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Introduction
Environment
Sustainable Innovation
Social
Governance
Indices
David Gitlin
Chairman & Chief Executive Officer, Carrier
"At Carrier, we are leading our industry by driving measurable results toward a sustainable future."
I am pleased to share Carrier's 2024 Sustainability and Impact Report, highlighting our progress and commitments on our journey to becoming the global leader in intelligent climate and energy solutions. Our world is rapidly changing, and we have made significant strides in the past year to transform into a higher-growth, focused, pure- play company.
Importantly, we continue to perform as we transform, generating another year of consistent growth and margin expansion while providing innovative and sustainable end-to-end solutions for our customers.
Our 2024 report demonstrates the significant progress we have made in areas critical to our portfolio transformation's success:
Reshaping our impact
With the acquisition of Viessmann Climate Solutions, we now clearly offer a comprehensive and differentiated suite of sustainable climate technologies and services. This uniquely positions us to play a critical role in addressing our customers' sustainability goals. Powerful secular trends are changing the world's energy requirements. Our innovative initiatives, including the transition to heat pumps and electrification of the cold chain, are just a few of the many examples of how we are looking to the future to provide responsible solutions for our customers of today and tomorrow.
Climate change will increase global energy consumption as more people turn to HVAC systems for relief. We have both an obligation and an opportunity to shape our world and create a better future for generations to come. One of the ways we will do so is by investing more than $4 billion by 2030 to develop intelligent climate and energy solutions that will reduce environmental impacts. We also set ambitious greenhouse gas emission reduction goals that have been validated by the Science Based Targets initiative, including a target to reach net-zerogreenhouse gas emissions by 2050.
Innovating for tomorrow
Sustainable innovation and technological differentiation form a core pillar of our research and development strategy. We have aligned our ambitious net-zero goal to our business growth objectives. Since 2020, we have invested approximately $1 billion of our $4 billion commitment in sustainable research and development. We are creating responsive, connected environments that lay the foundation for systems to sense, think and act with unparalleled intelligence. Our leading solutions are designed to meet some of the most complex climate and energy challenges in the world.
One way we are driving exponential innovation is through our innovation incubators. In 2023, we opened four new innovation incubator
i3 Labs in the United States, India, China and Japan, enabling our teams to develop disruptive sustainable technologies that will advance our goals.
Investing in our people and serving our communities
Achieving our goals is only possible because of the dedication and talent of our people. We strive to be a catalyst for positive and sustainable change by inspiring and empowering our people to innovate and always operate with integrity. That is The Carrier Way.
Our unwavering commitment to Carrier's values and culture of excellence continues to yield significant results both inside and outside our company. In 2023, our engagement and inclusion scores exceeded benchmark, we continued to make progress on our journey to have a workforce that reflects the communities in which we live and work, and we invested more than $10 million in charitable giving and matching gifts. Operating as one Carrier, we have achieved meaningful outcomes that matter to our people, our communities and our planet.
This report highlights the great progress we have made against our bold goals. I invite you to explore our report for a deeper dive into our plans, progress and exciting path forward. We have achieved much, but there is still immense opportunity ahead. At Carrier, we are leading our industry by driving measurable results toward a sustainable future, which means a better tomorrow for generations to come.
David Gitlin
Chairman & Chief Executive Officer
Carrier
Carrier 2024 Sustainability and Impact Report
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Introduction
Environment
Sustainable Innovation
Social
Governance
Indices
About Carrier
Carrier is a global leader in intelligent climate and energy solutions, with a diverse and world-class workforce. From the beginning, we have led in inventing new technologies and entirely new industries. Today, we continue to lead because we keep customers at the center of every product and service we offer and we act quickly to exceed their expectations. Through our performance-driven culture, we are creating long-term shareowner value by growing earnings and investing strategically to strengthen our position in the markets we serve.
$22.1B
2023 Net sales
75+
Brands
$617M
Research and development
160+
Countries
100+
New products
for the 9th consecutive year
~53,000
Employees in 2023
14,000+
Active patents
and pending patent applications worldwide
2023 Net Sales Breakdown
Net sales by business segment1
1 Segment sales include intercompany sales.
16%
17% 67%
HVAC
$15.1B
Refrigeration
$3.8B
Fire & Security
$3.6B
Net sales by region
Americas
EMEA
Asia Pacific
58%
22%
20%
Net sales mix
New equipment
Parts & service
76%
24%
Read in conjunction with Form10-K.
Carrier 2024 Sustainability and Impact Report
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Introduction Environment
Sustainable Innovation Social Governance Indices
The Carrier Way
Leading People The Carrier Way
The Carrier Way is our foundation. It defines our vision, values and cultural behaviors that allow us to create a workplace where we work and win, together, and always with a focus on delivering excellence, the right way. We reinforce The Carrier Way across our company through ongoing communication and education on the behaviors that are critical to our success, such as having a passion for customers.
In 2023, we introduced Leading People The Carrier Way, an extension of The Carrier Way. It defines our Talent Philosophy, our guiding principles for how people leaders develop talent and build the best teams, and our Leader Success Model, which sets expectations for how people leaders lead others.
It was developed with input from leaders across the company to support employee development and set clear expectations for our leaders.
THE CARRIER WAY
VISION
Our aspiration; why we come to work every day.
To be the global leader in intelligent climate and energy solutions.
VALUES
Our absolutes; always do the right thing.
Respect Integrity Inclusion Innovation Excellence
CULTURE
Our behaviors; how we work and win together, while never compromising our values.
Passion for Customers
Achieve Results
We win when our customers win.
We perform, with integrity.
Play to Win
Dare to Disrupt
We strive to be #1 in everything we do.
We innovate and pursue sustainable solutions.
Choose Speed
Build Best Teams
We focus and move with a bias for action.
We develop diverse teams, and empower to move faster.
LEADING PEOPLE
THE CARRIER WAY
A
P
OUR TALENT
RS DEV
IO
EL
H
V
O
PHILOSOPHY
F
E
E
C
B
N
T
D
BUILD
N
R
BEST
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F
Y
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TEAMS
A
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E
Our guiding principles for how
T
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N
P
A
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S
O
A
People Leaders develop talent
N
TR
PE
E
and Build Best Teams.
RFORMANC
We value BEHAVIORS while achieving results.
We use the "what" and the "how" to assess performance and potential. We role model The CarrierWay behaviors and hold each other accountable to do the same.
We DEVELOP and help our people grow.
We support a culture of growth, valuing experiences and cross-company movement to accelerate development. Employees own their development, with support from their leader.
We are TRANSPARENT and give real-time feedback.
We discuss performance and potential, so all employees can grow and succeed. Leaders and employees give and receive two-way feedback candidly and constructively.
We PERFORM by setting stretch goals and holding individuals and teams accountable.
We coach for higher performance, raising the bar every year, and take timely action.
We DIFFERENTIATE based on contributions.
We recognize and reward both high performance and high potential through differentiated investment, development, compensation and career progression.
OUR LEADER SUCCESS MODEL
Our expectations for how
People Leaders lead others.
Think "Outside In"
Seek market-leading solutions.
One Carrier always.
Know and amaze your customers.
Define the Future Boldly
Think big, take risks, inspire ideas.
Make change comfortable.
Try, learn, celebrate.
Generate Energy
Connect people to purpose, empower. Lead inclusively, ignite optimism. Choose mission over self.
Own Outcomes
Simplify, prioritize and focus.
Anticipate, adjust, clear the path.
Make it happen, together.
Carrier 2024 Sustainability and Impact Report
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Introduction
Environment
Sustainable Innovation
Social
Governance
Carrier Excellence
Carrier Excellence is a continuous improvement mindset and operating system, focusing on enhancing efficiency and productivity, and delivering high-quality outcomes across all facets of our business. It has evolved into an outcomes-driven model to help achieve company strategy.
The model is focused on the outcomes we want to achieve: to be our customers' first choice, put safety first, achieve perfect quality every time, deliver on time at the best cost and drive productivity in all we do.
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Outcomes
y
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Customers' first choice
g
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Safety first
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Perfect quality
t
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On-time delivery
n
Best cost
g
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Indices
Recognition
Ranked No. 8 of
Achieved
100 Most Sustainable Companies
Prime ESG Corporate Rating
Barron's, 2023
ISS ESG, 2023
Named to
Achieved
Carbon Clean200
ESG Leader Rating
Corporate Knights and As You Sow, 2023
MSCI ESG Ratings, 2023
Awarded a
Among
Silver Medal
America's Most Responsible Companies
EcoVadis, 2023
Newsweek, 2023
Among the
Named an
World's Best Employers
ESG Industry Top-Rated Company
Forbes, 2023
Sustainalytics, 2023
Among the
Among the
World's Most Admired Companies
World's Best Companies
Fortune, 2023
TIME, 2023
Among the
Best Places to Work for LGBTQ+ Equality
Human Rights Campaign Foundation
Corporate Equality Index, 2023-2024
Carrier 2024 Sustainability and Impact Report
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Introduction
Environment
Sustainable Innovation
Social
Governance
Indices
Secular Trends Driving Growth
As a global leader in intelligent climate and energy solutions for buildings and homes, and across the cold chain, Carrier is uniquely positioned to lean into secular trends that are transforming our industry and the world. These trends include:
A Growing
Energy Security
Middle Class
and Stability
Climate Change
Digitalization
Carrier is addressing these challenges through breakthrough innovation, electrification, energy-efficient solutions, the use of refrigerants with lower global warming potential and connected ecosystems to help mitigate climate change and enable the transition to clean energy.
Portfolio Transformation
At Carrier, we are evolving to respond to the challenges of climate change. On January 2, 2024, we completed the acquisition of the climate solutions business of Viessmann Group. The addition positions Carrier as a digitally enabled, end-to-end sustainable climate and energy solutions provider that addresses heating, cooling, renewables, solar photovoltaic technology, battery storage and energy management needs for the home and office.
The combination enhances Carrier's existing portfolio with access to the iconic Viessmann brand, a leading provider of highly efficient and renewable climate solutions with a more than 100-year record of innovation and sustainability and a differentiated direct-to-installer channel model. In addition to our 2022 acquisition of Toshiba Carrier Corp., now known as Carrier Japan Corp., Viessmann Climate Solutions' 12,000 team members further strengthen Carrier's position as a leading HVAC provider globally, now positioning Carrier in the fast-growing residential and light commercial space in Europe.
The acquisition of Viessmann Climate Solutions, together with the planned exits of our Fire & Security segment and commercial refrigeration business, will transform Carrier into a more focused, higher-growth business, further strengthening the company's global leadership position in intelligent climate and energy solutions.
Carrier 2024 Sustainability and Impact Report
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Introduction
Environment
Sustainable Innovation
Social
Governance
Indices
Carrier Sustainability & Impact Strategy
GRI 2-6
Our sustainability and impact strategy is founded on our materiality assessment and ongoing engagement with our stakeholders across our value chain. It is reinforced by our 2030 sustainability and impact goals, associated policies and programs, and performance monitoring and improvement. The strategy is embedded into our corporate culture and is overseen at the highest level by our full Board of Directors. Learn more about our sustainability governance and oversight.
Materiality Assessment
GRI 3-1,3-2,3-3
Materiality Process
Carrier takes a transparent and data-driven approach to identifying what is important to our business, stakeholders and the environment. It informs our products, operations, investments and transformation toward becoming the leader in intelligent climate and energy solutions.
We conducted a materiality assessment to identify potential material topics based on industry trends, best practice reporting frameworks and input from internal and external stakeholders. This assessment considered our entire value chain, including upstream suppliers, downstream customers and consumers, and our operations. The topics were prioritized based on their relevance to Carrier, determined through key stakeholder engagement.
Upstream
Raw Material Sourcing
Materials used by Carrier to create our portfolio of products
Inbound Transport and Logistics
Transportation of materials and products to Carrier facilities
Vendors
Component suppliers and other ancillary services
Carrier
Operations
Our offices, manufacturing sites, research and design facilities, and distribution centers
Outbound
Transportation and
Product Installation
Logistics and transportation associated with the delivery of Carrier products to customers, and the installation, service and repair of Carrier products
Downstream
Customers
Dealers and distributors, building owners and operators
Consumers
Commercial and industrial end users, and homeowners
Product End of Life
Disposal of products and packaging, including recycling
Material Topics
Environmental
Products
Social & Workforce
Economic
•
Climate
•
Innovation and
•
Stakeholder engagement
•
Ethics and
change
efficiency
•
Talent attraction
•
compliance
•
Environmental
•
Product safety
and retention
Corporate
responsibility
and quality
•
Occupational health
•
governance
•
Cybersecurity
and safety
Tax transparency
and data
•
Inclusion and diversity
privacy
• Human and labor rights
•
Community engagement
and investment
Sustainability topics are often linked to one another, and their interdependencies have been considered in our reporting and in the design of our programs.
We are now in the process of conducting a Double Materiality Assessment in accordance with the European Union's Corporate Sustainability Reporting Directive to evaluate the environmental and social impacts as well as the financial materiality of sustainability topics for Carrier.
Carrier 2024 Sustainability and Impact Report
9
Introduction
Environment
Sustainable Innovation
Social
Governance
Indices
Stakeholder
Engagement
GRI 2-25,2-26,2-28,2-29,3-3,207-3,413-1
Carrier advances the long-term interests of our company and our shareowners by actively engaging our stakeholders. Apart from ongoing direct engagement, stakeholders can contact Carrier anonymously by phone or online through our Speak Up programor through various channels accessible via our corporate website.
Stakeholders
Areas of Interest
How We Engage
Customers and Consumers
•
Quality of products and services
•
Customer meetings and materials
•
Product environmental declarations,
Purchasers of Carrier
•
Safety of products during installation
•
Carrier Voice of the Customer
product labeling and certifications
products and services
•
and in use
•
Customer satisfaction surveys
• Product and service training
Sustainability performance of
•
Customer sustainability surveys
• Dealer and distributor councils
products and services
• Digital solutions and aftermarket services
Shareowners and Investors
•
Financial performance
•
Investor meetings and materials
Individuals or organizations
•
Risk management
•
Earnings releases
•
Sustainability strategy
•
Sustainability disclosures
that invest in Carrier
•
Organizational transparency
•
Raters and rankers
Employees
•
Culture and engagement
•
The Carrier Way and Leading People
•
Town halls
Individuals employed by Carrier
•
Inclusion
The Carrier Way
•
Internal job sites
•
Learning and career development
•
Career profiles
• Internal digital communications channels
•
Talent management
•
Mentoring
and facility bulletin boards
•
Health and safety
•
Pulse engagement surveys
•
Confidential ethics and
•
Environmental management
•
Employee Resource Groups
whistleblowing channels
•
Employment and benefits
•
Ethics and compliance
•
Performance Connections
• Labor unions and work councils
•
Labor relations
conversations, including goal
•
Corporate and skill-specific training
alignment, development and feedback
Suppliers
•
Management and disclosure
•
Carrier Alliance program
• Training sessions and webinars
Direct and indirect suppliers
of environmental, social and
•
EcoVadis sustainability questionnaire
•
Annual Supplier Summit
•
governance risks
•
Industry organizations
•
Supplier site visits
Protection of workers' human rights
• National and local conferences
Local Communities
•
Local employment and local
•
Direct engagement through
Local residents, local governments,
•
economic development
•
local activities
Philanthropic activities, including
Carrier's Our Communities webpage
community groups and charities
•
donations and volunteerism
Educational opportunities
•
Community outreach
Government
•
Monitoring, advocacy and compliance with
•
Industry associations
Local, state and federal
•
federal, state and local laws and regulations
•
Direct engagement
Industry engagement
•
Public-private partnerships
governments and regulators
•
Tax policies and incentives
•
Input into rulemaking processes
Nonprofit Organizationsand
•
Contributions to climate action
•
Corporate dialogues and working groups
Trade and Industry Associations
•
and other environmental topics
•
Direct discussions with organizations
Organizations that function
Social responsibility, including
•
Carrier's Sustainability webpage
public health and food security
•
Carrier's Our Communities webpage
independently of governments
•
Compliance with regulations,
codes and standards
Academia
•
Product innovation
•
Research studies
International academic institutions
•
Public health and well-being
•
Product development
•
Environmental sustainability
•
Recruiting and mentorship
that have subject matter expertise
in our areas of operation
Carrier 2024 Sustainability and Impact Report
10
Disclaimer
Carrier Global Corporation published this content on 23 September 2024 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on September 23, 2024 at 13:03:05 UTC.