Cigna : 2024 SASB (2024 corporate impact report)
CI
Published on 07/02/2025 at 09:18
Purpose S
Performance
2024 CORPORATE IMPACT REPORT
TABLE OF CONTENTS
Table of Contents
INTRODUCTION
Performance Tables
and Reporting Indices 70
HEALTHY SOCIETY
HEALTHY
WORKFORCE
HEALTHY
ENVIRONMENT
Introduction
3
Healthy Workforce
32
Healthy Company
54
About This Report
3
Employee Health, Safety and Vitality
35
Leadership and Accountability
55
A Message from Leadership
4
Inclusion within Our Workforce
38
Business Ethics and Compliance
58
About The Cigna Group
6
Human Capital Development
41
Data Protection
60
Our Vision, Framework and Strategy
7
Responsible Supply Chain
67
Healthy Environment
47
Healthy Society 11
Sustainable Health Care 12
Product Service and Quality 21
Health Equity 23
Community Resilience 28
Climate Change and Emissions 48
Sustainable Operations 51
Performance Tables 71
Sustainability Accounting
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Standards Board (SASB) Index 75
Global Reporting Initiative
(GRI) Index 78
Climate-Related Risks
and Opportunity Disclosure 90
United Nations (UN)
Global Compact 96
UN Sustainable Development
Goals (SDGs) 97
External Assurance Letter 99
To illustrate the integration between several of our focus areas, we've highlighted three vignettes:
Supporting Youth Mental Health 19
Boosting Vitality within a Workforce 33
Investing in Our Veterans and Military Families 45
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PERFORMANCE METRICS
TABLE OF CONTENTS
INTRODUCTION
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About This Report
The Cigna Group® 2024 Corporate Impact Report covers environmental, social and governance activities and related performance for calendar-year 2024. Performance data includes combined data for The Cigna Group and its subsidiaries, unless otherwise
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noted. The report addresses the parent company and wholly owned subsidiaries comprising U.S. and international subsidiaries' operations, including our growth platforms, Evernorth® Health Services and Cigna Healthcare®.
This report:
Is aligned to the Sustainability Accounting Standards Board (SASB) Managed Care and Professional and Commercial Services Industry Standards.
Is reported in accordance with the Global Reporting Initiative (GRI) Standards.
Leverages elements of the International Sustainability Standards Board (ISSB) and International Financial Reporting Standards (IFRS) Sustainability Disclosure Standards, which incorporates the Task Force on Climate-Related Financial Disclosures (TCFD).
Serves as our Communication on Progress as a member of the United Nations (UN) Global Compact.
This report is also designed to be compliant with the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.0.
The Cigna Group reports on our overall environmental, social and governance performance on an annual basis.
Information and data reported herein reflect our goal to collect accurate information, including from third parties on which we rely, and is believed to be accurate based on information available as of the publish date (June 30, 2025).
Our systems, sources of information,
goals and targets, as well as the disclosure and reporting requirements, standards, methodologies, protocols, and landscape, continue to modify, update and evolve.
As a result, we have from time to time discovered (and may discover in the future) updates and/or changes needed to our reported information. Accordingly, we may retroactively restate and/or reframe reported information in future Corporate Impact Reports. In this report, we restated some 2023 environmental data in our performance tables on pages 73-74.
Current and past reports, along with our CDP1 responses, are available here.
For more information or questions, please contact [email protected].
This report contains forward-looking statements (within the meaning of the Private Securities Litigation Reform Act of 1995) that are subject to risks and uncertainties. Forward-looking statements are based on The Cigna Group's current expectations and projections about future trends, events and uncertainties. Forward-looking statements may include, among others, statements concerning our commitments to our customers and patients, our business strategy and strategic or operational
initiatives, and our environmental, social and governance, human capital management and risk oversight initiatives. You may identify forward-looking statements by the use of words such as "believe," "expect," "plan," "project," "intend," "anticipate," "estimate," "predict," "potential," "may," "should," "will" or other words or expressions of similar meaning, although not all forward-looking statements contain such terms. You should not place undue reliance on forward-looking statements, which speak only as of the date they are made, are not guarantees of future performance or results, and are subject to risks, uncertainties and assumptions that are difficult to predict or quantify.
Actual results may differ from those set forth in the forward-looking statements due to a variety of factors, including those described in The Cigna Group's Annual Report on Form 10-K for the year ended December 31, 2024, and The Cigna Group's other filings with the U.S. Securities and Exchange Commission, available on the Investor
Relations section of https://http://www.TheCignaGroup.com. The Cigna Group undertakes no obligation to update or revise any forward-looking statement, whether as a result of new information, future events or otherwise, except as may be required by law. This report addresses a multitude of topics to meet the requests and interests of The Cigna Group's wide range of stakeholders. Due to the varied interests of these groups, this report includes certain information that The Cigna Group believes is not material to the company as such term is defined under applicable securities laws. Accordingly, the inclusion of information in this report should not be construed as a characterization
regarding its materiality or significance for any other purpose, including for purposes of applicable securities laws.
The Cigna Group makes no warranty, express or implied, with respect to the any of the information contained in this Corporate Impact Report, including, without limitation, information obtained from third parties. Some of the information contained herein may have not been independently verified or assured by The Cigna Group or any third party. The Cigna Group does not accept any responsibility for the use of or reliance
on the content of such information. The information contained in this Corporate Impact Report may change at any time without notice. The Cigna Group does not have any responsibility to update this Corporate Impact Report to account for any such changes.
1 CDP is a not-for-profit charity that runs the global disclosure system for investors, companies, cities, states and regions to manage their environmental impacts.
INTRODUCTION
TABLE OF CONTENTS
A Message from Leadership
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As a global health company, we've long challenged ourselves to be the best possible partner in helping people live their most fulfilling lives.
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In this period of unprecedented change, what guides us is our unwavering commitment to our purpose: to improve the health and vitality of those we serve. Purpose without performance, however, is unattainable. It's our unwavering focus on both of these forces- purpose and performance-that makes our company unique, and always has. That is why in early 2025, The Cigna Group made a series of public commitments and actions to help drive change for the benefit of those we serve.
In these pages, you will find the data and the human stories that illustrate how our sense of purpose and performance is driving us to have
a positive impact on our clients, customers and patients, partners, and communities while driving value and working hard to change
the future of health care for the better.
Purpose and performance in action
There is no end to addressing the health needs across the millions of customer touchpoints we are privileged to serve.
Focus matters, and the four pillars of our corporate impact and sustainability framework demonstrate how we've been thoughtful and disciplined in identifying the most important areas of need, grounded in our purpose and performance orientation.
Healthy Society
In our effort to support a health care ecosystem that advances better health for all, we recognize that communities face challenges in supporting the health of their citizens. This is why we have
a long-standing focus on giving back to the communities in which we live, work and operate. Last year, The Cigna Group Foundation announced a multi-year philanthropic and community engagement initiative focused on
partnering with nonprofit organizations in three essential areas: improving youth
INTRODUCTION
TABLE OF CONTENTS
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mental health, supporting veteran mental health through housing stability and services, and addressing barriers
to health equity. Inclusive of grants from The Cigna Foundation, corporate giving, and employee giving and volunteerism, our collective charitable contributions in 2024 totaled approximately $48 million.
Healthy Workforce
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The Cigna Group is committed to advancing an inclusive culture that supports colleagues in bringing their best to all we do. We are also proud to showcase our suite of products and services with our own employees for the benefit of their health and vitality and as a source of innovation in how we can better serve our customers worldwide. We know how important preventive care is and that is why we announced that beginning this year, regular U.S. employees have an annual Preventive Care Day to take time away from work for preventive care and wellness appointments.
Healthy Environment
We see an inextricable link between people's health and the health of our environment. Considering the
broader environment, responsible waste management is an opportunity
that allows us to reduce our impacts, improve resilience and reduce costs.
For example, in 2024, our pharmacy operations team continued their work on more sustainable packaging, such as using smaller coolers for refrigerated medications, which use less materials like plastic shrink-wrap and Styrofoam.
Healthy Company
To promote positive societal impact, ethical behavior, and responsible and resilient business practices, we have a robust governance structure. Our Board of Directors is dedicated to principles
of strong corporate governance that enable us to deliver on our commitments. Specifically, the Corporate Governance Committee ensures that the Board
is composed of individuals with the experience and expertise that are relevant to our business and reflect the unique backgrounds and needs of our millions
of stakeholders worldwide.
As a result of our ongoing work across these four pillars, we are pleased to
have had our positive impact recognized, including being named
our company was included on Business Group on Health's Best Employer for Health and Well-being and named
a 2024 Military Times Best for Vets Employer, a designation we've received for the fifth consecutive year.
Our commitment to better
While our corporate impact work will never be finished, we are an ever-evolving organization that continually challenges itself to do more for those we serve.
While health care is complex, when you break it down, our individual health care experiences are intensely personal and
unique. The reality is we are all going to rely on the health care system at some point and we need to make it work better for all.
Our Commitment to Better is a multi-year effort intended to help lead and drive systemic improvement through a series of tangible steps forward. Specifically, this work to accelerate meaningful change
in health care focuses on five key areas: access, support, value, accountability and transparency.
We are proud to be the first in our industry to announce such a series of transformative changes to address
some of the most pressing challenges in health care today. Galvanized around our Commitment to Better, and guided by our purpose and performance-driven ethos, The Cigna Group is energized about the road we are on. We believe industry change is necessary, and we are choosing to meet the moment with action and great optimism. Thank you.
David M. Cordani
Chairman and Chief Executive Officer The Cigna Group
Donna F. Zarcone
Chair, Corporate Governance Committee The Cigna Group Board of Directors
Disclaimer
The CIGNA Corporation published this content on June 30, 2025, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on July 02, 2025 at 13:16 UTC.