eGain : What's New in eGain 21

EGAN

Gartner and Forrester consistently rate our solution #1 in knowledge-powered customer engagement. With eGain 21, we have raised the bar yet again!

In eGain 21, we've organized our customer engagement solution into three logical hubs:

Each hub is packed with new capabilities, leveraging common services to deliver a modern user experience. Powering the hubs is the eGain Composable Experience Platform, an open, secure, and scalable platform with an expanded set of capability dots (à la Gartner's Packaged Business Capabilities).

Here are some exciting, new capabilities in eGain 21.

WATCH IT HERE

Register now for the October 20th webinar on the composable experience platform.

Disclaimer

eGain Corporation published this content on 19 October 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 19 October 2021 08:11:00 UTC.