Fidelity National Information Services and Anthropic Co-Design Financial Crimes AI Agent for Banking

FIS

Published on 05/05/2026 at 11:32 am EDT

Fidelity National Information Services had Anthropic's Applied AI team and forward deployed engineers (FDEs) embedded with FIS to co-design the Financial Crimes AI Agent, combining Claude's reasoning with FIS's banking data and regulatory infrastructure ? and establishing the evaluation frameworks and knowledge transfer that will power FIS's broader agent roadmap. The Financial Crimes AI Agent will compress Anti-Money Laundering alert and case investigations from days to minutes, reduce false positives and enhance investigative and Suspicious Activity Reports narrative quality.

BMO and Amalgamated Bank are in development with the agent; general availability planned for Second Half 2026. Fidelity National Information Services is building an agent-first governed environment where client data stays within FIS-controlled infrastructure and every agent decision is traceable and auditable. The roadmap ahead spans credit decisioning, deposit retention, customer onboarding, and fraud prevention.

Fidelity National Information Services announced that it is working with Anthropic to bring agentic AI to banking, beginning with the Financial Crimes AI Agent. The agent will compress anti-money-laundering investigations from hours to minutes, automatically assembling evidence across a bank's core systems, evaluating activity against known typologies, and surfacing the highest-risk cases for investigator review. BMO and Amalgamated Bank will be among the first institutions to deploy the agent, with broader availability planned for Second Half 2026.

Anthropic's Applied AI team and forward-deployed engineers are embedded with Fidelity National Information Services to co-design the Financial Crimes AI Agent and transfer knowledge so Fidelity National Information Services can build and scale additional agents independently over time. Fidelity National Information Services is operating as the foundation, which includes the data platform, the governance layer, the deployment infrastructure, and the client relationships. Through Fidelity National Information Services?s data and AI platform ?

client data will remain within FIS-controlled infrastructure at all times. Anthropic?s Claude models are powering the reasoning capabilities across the strategy. Anthropic?s Applied AI and forward-deployed engineers are co-designing the inaugural Financial Crimes AI agent, while Fidelity National Information Services?s product and compliance teams will build additional agents purpose-built for bank-grade operations.

This architecture leverages Fidelity National Information Services?s Orchestrated Intelligence to deliver AI enterprise-scale outcomes when the data, infrastructure, and governance underneath it are unified. The Financial Crimes AI Agent will change that. At case open, the agent will assemble the complete evidence package across a bank?s core systems automatically via secure connections, whether FIS-run or bank-owned, and evaluate activity against known typologies.

Investigators will remain in control of every decision, freed to direct their expertise toward the cases that matter most. The agent will be evaluated on reducing cost per case, by eliminating the manual evidence gathering that consumes the majority of investigator time today. Reducing low-value manual work, ensuring investigators spend their time on critical decisions.

Cutting case review time, freeing investigators to direct their expertise toward the cases that matter most. BMO and Amalgamated Bank will be among the first in development, with broader availability to Fidelity National Information Services financial institution clients planned for Second Half 2026. Fidelity National Information Services serves as the system of record for transactions, payments, deposits, credit, and customer activity across thousands of financial institutions ?

giving the Financial Crimes AI Agent native access to the data investigators need without new integrations or outside vendor exposure. For institutions running non-FIS core systems, the agent connects via open integration standards. In all cases, the governance, evaluation, and audit layer remains within Fidelity National Information Services-controlled infrastructure, so regardless of where the source data lives, every agent conclusion is traceable and every decision is recorded within the platform clients already trust.

Financial crimes is the first proof point. Fidelity National Information Services is building a roadmap of curated agents on the same platform, each purpose-built for a specific banking pain point, each drawing on Fidelity National Information Services's unified data and regulatory infrastructure, each powered by Claude. The roadmap ahead spans credit decisioning, deposit retention, customer onboarding, and fraud prevention, which will be available to Fidelity National Information Services financial institution clients through a single, governed platform.