Alkami Technology, Inc. Launches Industry-First Digital Sales and Service Platform

Published: 2026-04-14 14:05:38 ET ALKT

Published on 04/14/2026 at 02:05 pm EDT

Alkami Technology, Inc. announced at Alkami Co:lab 2026 the launch of the industry's first Digital Sales & Service Platform. Delivering on its vision to unify account opening, digital banking, and data and marketing, Alkami is bringing together the capabilities financial institutions need to acquire, engage, and grow account holder relationships within a single open-architecture solution. With a suite of unified capabilities now live on the Platform, financial institutions can streamline the account holder journey from origination and onboarding through digital banking into one cohesive experience designed to accelerate data-driven growth, compound value, and deepen relationships.

The Platform enhancements are now generally available to Alkami clients, with several financial institutions already live on the new capabilities. The unified Platform helps financial institutions reduce friction and drop-off between account origination and activation, increase early digital engagement, improve coordination across internal teams, and establish a continuous, relationship-driven experience that supports long-term account holder growth. The new capabilities ensure that account acquisition and digital engagement operate as one continuous journey: Streamlined digital banking registration: Drive faster new account holder activation by prioritizing digital banking registration through unified account opening and digital banking enrollment.

New account holders are prompted to register for and then directed to digital banking immediately after a new account is booked within the account opening workflow. Enhanced auto-package assignment: Improve activation and access for new account holders with tailored product and service packages based on their Know Your Customer (KYC) risk score established during account opening. Integrated account activation: Accelerate early relationship growth by guiding account holders to enroll in high-value services and complete key activation steps for newly opened accounts directly within digital banking.

Quick Apply powered by MANTL: Increase account holder wallet share by delivering MANTL's intuitive account opening experience directly within Alkami Digital Banking. Account holders can seamlessly open additional accounts without ever leaving their digital banking application (app). Brand alignment builder: Strengthen brand trust and create a cohesive digital experience by matching account opening and digital banking brand elements.

Financial institutions can tailor account opening form fields, button styles, colors, and fonts directly within MANTL's Digital Branch Manager to align the look and feel with the digital banking experience. Alkami's Data & Marketing Solution is a core component of the Digital Sales & Service Platform, laying the foundation for more personalized and proactive engagement. As integration across the platform deepens, transaction data and behavioral insights will increasingly enable financial institutions to anticipate account holder needs, activate sustainable growth, and strengthen long-term relationships.

According to recent research, most financial institutions are looking for a best-in-suite provider. This shift reflects growing demand for platforms that connect acquisition, engagement, and expansion into a single coordinated experience. Since Alkami's acquisition of MANTL, the number of institutions investing in all three components of the Digital Sales & Service Platform has grown by more than 4X, signaling strong market momentum.

In the second half of 2025 alone, 58% of new Alkami digital banking customers selected the full Digital Sales & Service Platform.