Phreesia : FY25 Impact Report (PHR Report Impact Report)

Published: 2025-05-30 14:06:06 ET PHR

Published on 05/30/2025 at 14:06

Impact Report

FISCAL YEAR 2025

‌Table of Contents

A message from our CEO 3

About Phreesia 4

Phreesia's public policy priorities. 6

Advancing health outcomes 8

Empowering and activating patients 11

Enabling access to care 15

Environmental policy 17

Sustainability areas of focus. 18

Community 20

Wellness. 24

Development. 25

Recognition. 25

Data privacy 26

Cybersecurity 29

Board of directors. 31

Corporate governance G shareholder rights. 33

Commitment to ethical conduct. 34

Stakeholder engagement. 35

Forward-looking statements. 36

Policies. 37

FY25 SASB Report. 38

This calendar year marks Phreesia's 20th anniversary. We founded Phreesia in 2005 to make care easier every day and help every patient take an active role in their care. Since then, we've grown to facilitate more than 170 million patient visits in fiscal 2025, or 1 in 7 visits across the U.S. We believe this scale places Phreesia in a unique position to make a meaningful impact on patients, healthcare providers and the broader community. To that end, I am pleased to introduce Phreesia's first Impact Report, highlighting some of the ways our company made an impact in fiscal 2025 and emphasizing Phreesia's ongoing commitment to responsible business practices.

OUR MISSION: Making care easier every day.

OUR VISION: Every person is an active participant in their care.

OUR VALUES: Care. A lot. | Try it. | Grit. | Make excellent things happen.

At Phreesia, our mission, vision and values inform everything we do.

I am proud that Phreesia's products further our purpose by helping to empower and activate patients and enable access to high-quality, affordable care. As an organization, we are aware of our impact on people and our planet, so we strive to maintain responsible business practices and effective corporate governance. I also recognize the great importance of maintaining strong privacy and security controls for the personal data we handle. We remain dedicated to upholding and promoting high standards for data privacy and responsible data usage in an evolving regulatory landscape.

rates for cancers and mental health conditions. Our digital intake and payment processing solutions saved healthcare providers an estimated 1.1 billion pieces of paper in 2024. As part of our ongoing commitment to privacy, we joined the Network Advertising Initiative (NAI), the leading self-regulatory association dedicated to responsible data collection and use for digital advertising. As

a member, Phreesia will work with the NAI to promote consumer-centric privacy practices in healthcare and take a leadership role in shaping the national conversation around data privacy.

These are just a few of the ways Phreesia made an impact in fiscal 2025. As you read this report, you'll find many other examples of our impact in the areas of Purpose G Product, People, Planet, Privacy G Security and Governance. My hope is that this report not only provides transparency into our business practices but also recognizes the remarkable efforts of our employees in furthering our mission.

I'm so proud of all we've accomplished during fiscal 2025 and I'm excited about where we are heading. We couldn't have done this without the support of our employees, stakeholders, partners and clients over the past 20 years.

Chief Executive Officer and Co-Founder

Phreesia is the trusted leader in patient activation, giving healthcare providers, life sciences companies and other organizations tools to help patients take a more active role in their care. Founded in 2005, Phreesia enabled approximately 170 million patient visits in 2024- 1 in 7 visits across the U.S.-scale that we believe allows us to make a meaningful impact. Offering patient-driven digital solutions for intake, outreach, education and more, Phreesia enhances the patient experience, drives efficiency and improves healthcare outcomes.

4,300+

healthcare organizations

50

states

patient visits annually

Recognitions

Phreesia named to G2's List of 2025 "Best Healthcare Software Products"

Phreesia named to 2024 Modern Healthcare "Best Places to Worfi in Healthcare" for the eighth time

Phreesia named to The Software Report's 2024 "Top 100 Software Companies" for the third consecutive year

Representation on The Software Report's "Top 50 Women Leaders in Software" for seven consecutive years

Oversight of responsible business practices at Phreesia

At Phreesia, we have held integrity, innovation and accountability as guiding principles since our founding.

We show our commitment to these values through the

people we hire and recognize, the actions we take and the initiatives we support. As a

company that is committed to equal access and opportunity, where employees

are connected to each other, engaged in their work and involved in a culture of giving back, we are better positioned to execute on our mission of creating a better, more engaging healthcare experience.

Phreesia's Responsible Business Practices Committee, which is led by our General Counsel, is responsible for maintaining and updating our policies on Phreesia's social and corporate sustainability initiatives as developments occur and providing periodic updates to the Nominating and Corporate Governance Committee of the Board.

The Nominating and Corporate Governance Committee oversees our social and corporate sustainability initiatives and regularly reports progress on these initiatives to the full Board.

About this report

This report and the initiatives within it were proudly created and driven by Phreesians.

The data in this report pertains to the fiscal year ended January 31, 2025, unless otherwise noted. Unless the context otherwise requires, the terms "Phreesia," "the Company," "we," "us," and "our" in this scorecard refer to Phreesia, Inc.

Where possible, we have aligned the disclosure in this report with Sustainability Accounting Standards Board ("SASB") standards for the Software G IT Services industry. Please see the Appendix for our full fiscal 2025 SASB Report and further information about this report.

Throughout this report, we have also noted where our impact aligns with the UN's Sustainable Development Goals ("SDGs"), which are designed to help create a better and more sustainable future for all by 2030. We have identified 4 SDGs relevant to our business and to which we believe Phreesia can make a meaningful impact. Please look for these icons throughout the report to learn more.

Disclaimer

Phreesia Inc. published this content on May 30, 2025, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on May 30, 2025 at 18:05 UTC.