Twilio Unveils the Honorees of the 2024 AI Startup Searchlight Awards

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16 Honorees Selected From 500+ Applicants for Raising the Bar in Customer Engagement with AI and Twilio’s Powerful Communications Platform

In Celebration of Twilio's 16th Birthday, Twilio Honors 16 Startups and Reflects on a Legacy of Empowering Brands to Build Lasting Connections, from Startup to a Global Platform for Innovation

LONDON, November 20, 2024--(BUSINESS WIRE)--Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced the honorees of the second annual AI Startup Searchlight Awards at SIGNAL London 2024. This year’s awards also mark Twilio’s 16th birthday, or "sweet sixteen," with a cohort of 16 startups using Twilio’s communication tools alongside cutting-edge AI, large language models (LLMs), and big data to transform customer engagement.

The AI Startup Searchlight program recognizes startups who have demonstrated creativity and impact in their use of Twilio products, including Voice, Email, and Messaging, to build experiences that inspire and captivate. Each honoree embodies Twilio’s mission to "unlock the imagination of builders," showcasing what’s possible when emerging technologies meet the power of Twilio’s communication tools.

"There is no better way to celebrate our 16th year than by spotlighting the creators and innovators who are reshaping the future of customer engagement with Twilio," said Inbal Shani, Chief Product Officer, Twilio Communications. "These startups, with their bold ideas and dedication to transforming consumer experiences, demonstrate how Twilio’s products can drive change in ways we only imagined 16 years ago."

"This year’s honorees represent the true breadth of AI applications, spanning industries from healthcare and finance to real estate," said Thomas Wyatt, President of Twilio Segment. "With 500+ applicants, it’s clear that startups worldwide are reimagining what customer engagement can be, and Twilio is proud to support this wave of innovation."

The judging panel included Twilio leaders Thomas Wyatt, President of Twilio Segment; Inbal Shani, Chief Product Officer, Twilio Communications; Vanessa Thompson, VP of Revenue & Growth Marketing; Chiara Massironi, Head of Developer Network; and special guest judge Nnamdi Iregbulem, Partner at Lightspeed Ventures. The judges evaluated entries on business impact, creativity, and use of AI with Twilio to shape the future of customer engagement.

"Twilio stands at the intersection of communications, contextual data, and AI, and uniquely enables builders to unlock the potential of these technologies," said Nnamdi Iregbulem, Partner at Lightspeed Ventures. "These startups are pushing that potential further than ever, setting a bold vision for the future of customer engagement through meaningful, next-level experiences."

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