W W Grainger : 2025 Company Snapshot
GWW
Company Snapshot (As of December 31, 2024)
W.W. Grainger, Inc., is a leading broad line distributor with operations primarily
in North America, Japan and the United Kingdom. With $17.2B in sales,
We Keep The World Working ® by serving customers worldwide with products delivered through innovative technology and deep customer relationships.
More than
More than
More than
>30 million
26,000
4.5 million
5,000
products
team members
active customers
primary suppliers
offered globally
$1.6 billion
Grainger's common
53
stock is listed on
$17.2 billion
returned to Grainger
the New York Stock
shareholders through
consecutive years
Exchange under
in sales in 2024
dividends and share
of dividend increases
the trading symbol
repurchases in 2024
GWW
Total Company Customer End-Markets
Total Company Product Assortment
31%
Manufacturing
4%
Retail
16%
Government
4%
Transportation
9%
Wholesale
3%
Utilities
8%
Commercial
2%
Warehousing
Percent of
Services
11%
Other 1
2024 Sales
6%
Contractors
6%
Healthcare
Percent of 2024 Sales
16%
Safety and
Security
10%
Material Handling
and Storage
9%
Pumps, Plumbing,
and Test Equip.
8%
Cleaning and
Maintenance
8%
Metalworking
5% Electrical
5%
Hand Tools
5%
HVAC/R
5%
Power Tools
4%
Specialty Brands
3%
Fluid Power
3%
Lighting
2%
Power Transmission
1%
Motors
16%
Custom Products/
Other
1 Other primarily includes revenue from industries and customers that are not material individually, including hospitality, restaurants, property management and natural resources.
Our Purpose
SM
Our Principles
The following principles are at the heart of how we work - with one another, our customers, suppliers and communities.
Start with the
Act with
Win as
Embrace
customer
intent
one team
curiosity
Compete with
Invest in our
Do the
urgency
success
right thing
Go-To-Market Business Models
To achieve our purpose, the Company operates under two business models that leverage our scale and supply chain to support customers of all types. Both the High-Touch Solutions and Endless Assortment models have unique value propositions that create a great customer experience.
High-Touch Solutions N.A.2 | 2024 Revenue - $13.7B
Endless Assortment2 | 2024 Revenue - $3.1B
Customer Type
Large to mid-size customers with highly complex operations/processes
Segment Value Proposition
Compelling value-added MRO solutions delivered through our team of specialists and curated digital experiences
Number of Products
~2 million
Primary Geographies
North America
Customer Type
Smaller customers with less complex operations/processes
Segment Value Proposition
Business purchasing made easy through a streamlined and transparent online relationship that provides access to everything a customer needs
Number of Products
>24 million (MonotaRO) and >14 million (Zoro)
Primary Geographies
Japan, U.S.
2 Grainger's two reportable segments are High-Touch Solutions N.A. and Endless Assortment. The remaining businesses, which include the Company's Cromwell business in the U.K., are classified as Other to reconcile to consolidated results. These businesses individually and in the aggregate do not meet the criteria of a reportable segment. Other accounted for approximately $0.4B of Total Company revenue for the full year ending December 31, 2024.
Focusing on What Matters
Creating a strong and sustainable business that does the right thing has guided Grainger for nearly 100 years. We believe that having a thoughtful approach aligned to our business can help build resilient processes, better serve customers and positively impact our team members, communities and the environment.
Awards and Recognition - Grainger is honored to be recognized by influential publications and organizations as an industry leader, a responsible company and a top place to work.
Dow Jones
Best-in-Class
Indices
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Company Headquarters
Websites
W.W. Grainger, Inc.
www.grainger.com
100 Grainger Parkway
Investor Relations
Lake Forest, Illinois 60045-5201
847.535.1000
invest.grainger.com
© 2025 W.W. Grainger, Inc.
Disclaimer
W.W. Grainger Inc. published this content on March 07, 2025, and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on March 07, 2025 at 18:03:08.322.