DocuSign : Impact Report
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Impact Report FY25
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Bringing agreements to life
Table of Contents
A Message from Our CEO
FY25 Highlights
Our Commitments
Our Customers
Our Employees
Our Planet
Our Communities
Governance & Disclosures
About this Report
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Our Values
Trust Customer Focus
Simplicity Innovation
Unity Sustainability
Impact Report FY25
Message from Our CEO
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A Letter from our CEO, Allan Thygesen
Agreements have the power to transform our world. The agreements we make shape not only how we do business, but how we deliver on our promises and hold ourselves accountable.
At Docusign, we care deeply about ensuring our business remains a positive force for our customers, our employees, our communities, and our planet. Over the past year, we've made meaningful progress- from expanding our social impact programs with the launch of Docusign.org, to increasing employee engagement in our local communities, to achieving 100% renewable energy across our operations and data centers through certificates for clean energy sources.
Today, I'm proud to share our first annual Docusign Impact Report-an important tool to help us maintain transparency, increase accountability, and measure our progress in empowering change through agreements.
Turning commitment into impact Over the past year, we've focused our impact on a few key areas:
Helping customers maximize business impact through trusted and principled innovation in our products, while also helping them reduce their environmental impact.
Building a workplace that empowers employees to thrive in their roles and support their local communities.
Enabling climate action, ecosystem protection, and local impact through strategic grant funding while also driving environmental sustainability across our operations, sourcing, and products.
Impact through innovation
With Intelligent Agreement Management (IAM), an AI-powered platform that allows you to connect and optimize every step of your agreement process, we have created a tool that empowers others-governments,
nonprofits, and businesses-to further amplify their impact by unlocking efficiency and allowing them to focus on what matters most.
And just as we're committed to developing innovative solutions that help organizations save time and effort, we're equally committed to ensuring those innovations are developed in keeping with our principles and our values.
The path ahead
I'm proud of the progress we've achieved over the last year, and even more excited to continue working toward our goals for profitable and sustainable future growth . Driving impact for our customers, employees and communities is at the center of Docusign's values, and delivering on that promise is a core part of how we'll continue to help bring agreements to life.
Allan Thygesen
Chief Executive Officer, Docusign
Impact Report FY25
FY25 Highlights
Docusign's Impact
FY25 Highlights
Driving Productivity for
Customers
Launched our newest AI-powered platform, Intelligent Agreement Management, enabling businesses, nonprofits, and governments to amplify their impact.
Investing in employees
Launched our People Engagement strategy to foster an engaged and successful workforce of 6,838 global employees, positioning Docusign to be a destination of choice.
Committing to clean energy
Empowering employee impact
Saw 65% employee participation in Docusign Impact programs, volunteering 17,000 hours and mobilizing $3.2 million in matched donations to organizations in their communities.
Building trust
Named the #1 most trusted software companyin America by Newsweek.
Fostering belonging
Saw 34% of employees participate in Employee Resource Groups, building community and belonging.
Reducing carbon emissions
We have reduced our Scope 1 and 2 emissions by over 90% since 2021 exceeding our 2050 science-based target ahead of schedule.
Achieved 100% renewable energy in our operations through certificates for clean energy sources.
Revamping our impact strategy
Launched Docusign.org: our new strategy to bring the strength of our products, people, and resources together to strengthen communities and protect the planet.
Funding inspiring partners
Launched two new grant programs via the Docusign Foundation - the Climate Action Fund and the Local Action Fund - and awarded $1 million in grants.
$1M
in grants
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Our
Commitments
Impact Report FY25
Our Commitments
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What Commitment Means to Us
As the world's leader in agreement management, we help people make commitments to each other every day.
What is a commitment made of?
A commitment is an agreement on shared goals, values, and actions. A commitment sets a vision and intention for the future.
A commitment is a promise to follow through.
What makes a commitment meaningful?
Commitments are built on trust. Commitments invite us to be transparent about our progress and our setbacks.
Commitments allow us to be accountable to each other - and ourselves.
With this inaugural impact report, we renew our own commitment: to make our business a positive force for our customers, our employees, our communities, and our planet.
Impact Report FY25
Our Commitments
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Our Commitment
We commit to making our business a positive force for our customers, our employees, our communities, and our planet.
Holding to these commitments is not only the right thing to do - we also believe this is the best decision for the long-term success of our company and our stockholders.
To our customers
We commit to helping customers bring agreements to life and maximize business impact while reducing environmental impact. We commit to upholding security, privacy, compliance, and trust in our customers' sensitive and time-critical transactions. We commit to pursuing principled AI innovation, with an emphasis on transparency, fairness, accuracy, and safety.
To our planet
We commit to advancing environmental sustainability across our global business, including our operations, sourcing practices, and products.
To our employees
We commit to creating an engaging work environment where every employee is empowered to succeed, be heard, exchange ideas openly, and be part of a high-performance culture. We welcome different perspectives that reflect a broad range of characteristics and experiences.
To our communities
We commit to strengthening the communities where we live and work as good corporate citizens. We commit our resources through employee volunteering, matching donations, and strategic grantmaking.
Impact Report FY25
Our Commitments
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Materiality Assessment
We commit to listening to our stakeholders to prioritize the issues that matter most to them.
In 2024, Docusign undertook a social impact materiality assessment.
Materiality refers to two important perspectives in sustainability: how a business is affected by sustainability issues ("outside in") and how its activities impact society and the planet ("inside out").
This materiality assessment was a prioritization exercise aimed at helping Docusign focus our impact and sustainability efforts on the issues that are most important to our stakeholders.
We consulted dozens of Docusign leaders and hundreds of customers to find out:
Which issues are most important to Docusign's business success? Which issues are most important to society and the planet?
The findings of this assessment have reaffirmed our priorities and renewed our commitments to our customers, employees, communities, and planet.
Docusign employees at HQ in San Francisco
Disclaimer
DocuSign Inc. published this content on April 21, 2025, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on April 21, 2025 at 17:44 UTC.