Torrid : 2022 Sustainability Report
CURV
2022 Sustainability Report
CEO LETTER
ABOUT
SUSTAINABILITY
ENVIRONMENTAL
SOCIAL
GOVERNANCE
ABOUT REPORT
SASB TEARSHEET
Table of Contents
Letter from the CEO
3
Case Study: ThredUp
15
About Torrid
4
Social Responsibility
16
Our Products
4
Labor and Human Rights
Approach to Sustainability
5
in the Supply Chain
17
Diversity and Inclusion
19
Materiality
6
Workplace Health, Safety
Management and Oversight
6
and Wellness
22
Environmental Responsibility
7
Employee Engagement
Sustainable Materials Sourcing
8
and Development
24
Chemical Management
9
Empowering Communities
26
Packaging Impacts
10
Energy and Carbon
11
Waste and Recycling
12
Water
13
Logistics & Distribution
14
Governance
27
Corporate Governance
28
Business Ethics and Integrity
29
Risk Management
30
Data Protection and Security
31
About This Report
32
SASB Tearsheet
33
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2022 TORRID SUSTAINABILITY REPORT
CEO LETTER
ABOUT
SUSTAINABILITY
ENVIRONMENTAL
SOCIAL
GOVERNANCE
ABOUT REPORT
SASB TEARSHEET
A Letter from the CEO
I'm delighted to share with you Torrid's FY 2022 Sustainability Report, marking our ongoing commitment to incorporating environmental, social, and governance (ESG) considerations into our operations.
Over the last year, we've made significant progress in our sustainability journey, and I extend my heartfelt thanks to our dedicated team members who have been instrumental in propelling our initiatives forward.
Some highlights from our 2022 progress include:
While I am immensely proud of what we have achieved this year, I acknowledge that our journey towards sustainability is an ongoing process. We remain steadfast in our commitment to exploring every avenue with our stakeholders to further our ESG goals.
Your support and involvement are invaluable to us. Thank you for being an integral part of our journey towards a more sustainable future.
Sincerely,
Lisa Harper
Lisa Harper, Torrid CEO
CEO LETTER
ABOUT
SUSTAINABILITY
ENVIRONMENTAL
SOCIAL
GOVERNANCE
ABOUT REPORT
SASB TEARSHEET
About Torrid
Torrid is a direct-to-consumer apparel and intimates brand in North America that provides an unparalleled fit and experience, empowering curvy women to love the way they look and feel.
Torrid designs for stylish women in sizes 10-30, and we are maniacally focused on fit, which is our customer's highest priority. Through our
e-commerce platform and our physical footprint of over 600 stores, we offer customers high quality products across a broad assortment. Our offering includes tops, bottoms, denim, dresses, intimates, activewear, footwear and accessories. Our inclusive and welcoming environment drives long-standing relationships with our customers, and we serve over 3 million active customers today.
Torrid began operations in April 2001, and we opened our first store location in the Brea Mall in Brea, California. At the end of FY 2022, we operated 611 stores in 50 US States and Puerto Rico, and had an international presence of 28 stores in Canada. In addition to stores, we have a broad reaching e-commerce business that makes up the majority of our sales, and we are proud to offer a truly unified commerce model. Our inclusive and welcoming environment drives loyal relationships, as we have over 7,000 employees globally, and serve almost 4 million active customers.
OUR PRODUCTS
Apparel
We offer a broad assortment of apparel that spans across tops, bottoms, dresses, denim, and outerwear. We launch new and innovative product lines that excite our customer, including our exclusive Lovesick, Betsey Johnson, and Studio collections.
Intimates
Torrid Curve, our intimates brand, combines both comfort and sexy with an extensive collection that includes lingerie, lounge, sleep, swim, and activewear.
We deliver world-class fit across all of our products and offer patent pending technology in our most popular bras.
Accessories
We offer a compelling assortment of accessories that complement every outfit in our customer's closet. Our product line includes wide-width shoes, boots, jewelry, and other accent pieces.
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2022 TORRID SUSTAINABILITY REPORT
CEO LETTER
ABOUT
SUSTAINABILITY
ENVIRONMENTAL
SOCIAL
GOVERNANCE
ABOUT REPORT
SASB TEARSHEET
Approach to Sustainability
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2022 TORRID SUSTAINABILITY REPORT
CEO LETTER
ABOUT
SUSTAINABILITY
ENVIRONMENTAL
SOCIAL
GOVERNANCE
ABOUT REPORT
SASB TEARSHEET
MATERIALITY
In 2022, we completed a materiality assessment to better understand the environmental, social, and governance (ESG) issues that impact our business success and our stakeholder relationships. The process involved a peer group analysis, interviews with key Torrid executives and managers, and an analysis of sustainability reporting frameworks and industry ESG standards. We have used these results to guide the disclosures in this report.
Our top fifteen categories of focus (in alphabetical order) are:
MANAGEMENT AND OVERSIGHT
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2022 TORRID SUSTAINABILITY REPORT
CEO LETTER
ABOUT
SUSTAINABILITY
ENVIRONMENTAL
SOCIAL
GOVERNANCE
ABOUT REPORT
SASB TEARSHEET
Environmental Responsibility
Transition to low-impact raw materials
Optimize energy, waste, and water across the value chain
Rethink and reduce packaging
7
2022 TORRID SUSTAINABILITY REPORT
CEO LETTER
ABOUT
SUSTAINABILITY
ENVIRONMENTAL
SOCIAL
GOVERNANCE
ABOUT REPORT
SASB TEARSHEET
SUSTAINABLE MATERIALS SOURCING
Torrid is constantly seeking ways to source renewable recyclable, recycled, and alternative materials. We do this by not only looking at
Using Data-Driven Analytics to Understand Finishing Impacts
Torrid is using Environmental Impact Measuring (EIM) software to evaluate a range of our denim products, comparing our current finishing processes to traditional finishing processes. This helps us understand where we have made improvements and where additional steps can be taken to further minimize the environmental impact of our products.
category-level impacts, such as "recycled rubber" or "organic cotton", but also at a product level.
0-33
34-66
66+
Low
Medium
High
Impact
Impact
Impact
Overall
Score
Water
Consumption
Liters of water
per garment
produced.
Energy
Chemical
Consumption
Impact
Energy
ZDHC MRSL
consumed in
conformance
one finishing
level and
process
hazard
Worker's
Health
Ergonomic
and risk
factors
Production
Blue Grotto
Process
Jeggings
Traditional
Production
Process
Chateau
Production
Process
Grey
Boyfriend
Traditional
Jeans
Production
Process
Avalon
Production
Process
Pull On
Jeans
Traditional
Production
Process
Production
Blue Grotto
Process
Lean Jean
Traditional
Production
Process
Learn more about EIM's methodology
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2022 TORRID SUSTAINABILITY REPORT
CEO LETTER
ABOUT
SUSTAINABILITY
ENVIRONMENTAL
SOCIAL
Moving to Sustainable Trims
In addition to the garment itself, every piece of clothing also comes with associated "trims" - like woven labels, tags, shoe bags, carding, and wrapbands. Since 2020, we have been working with our vendors to transition to trims with more sustainable materials.
DTR Leggings
Jewelry
Shoes
Started in 2020
Started in 2021
Started in 2022
Today, 50% of DTR leggings use
Today, 100% of Torrid's jewelry uses
Today, 100% of Torrid's shoes are sold
wrapbands with 100% recycled
carding made from FSC-certified
with 100% recycled content shoebags.
material.
fiber.
CHEMICAL MANAGEMENT
We work with suppliers to prioritize the safe use of chemicals and, where appropriate, the transition to safer and more ecologically-conscious chemicals. Surveys of our top apparel suppliers1 found that:
Suppliers that…
2021
2022
Use alternatives to stones for "stone washing" fabric
73%
63%
Use lasers for wash treatment
42%
53%
Have switched to chemicals with less impact to the environment
69%
100%
and human health
Use alternatives to traditional bleach
67%
63%
Use eco-friendly or alternative dyes with less environmental impact
62%
100%
1 See page 32 for scope and methodology of our apparel supplier survey.
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2022 TORRID SUSTAINABILITY REPORT
GOVERNANCE
ABOUT REPORT
SASB TEARSHEET
CEO LETTER
ABOUT
SUSTAINABILITY
ENVIRONMENTAL
SOCIAL
GOVERNANCE
ABOUT REPORT
SASB TEARSHEET
PACKAGING IMPACTS
One of our key sustainability focus areas has been reducing our packaging impact. While there is further work to do, we are pleased with the progress we have made to date.
In Our Supply Chain
In Our Stores
e-Commerce
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2022 TORRID SUSTAINABILITY REPORT
Disclaimer
Torrid Holdings Inc. published this content on 17 April 2024 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 17 April 2024 16:37:05 UTC.