Dominion Energy : Ohio Reminds Customers to Keep Meters Clear of Snow and Ice; Shares Tips on Safety and Winter Conservation
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Keep metering equipment and vents clear
Dominion Energy Ohio reminds customers that heavy, wet snow can block or damage metering equipment. Although Dominion Energy owns and maintains the gas meter, it's the customer's responsibility to provide clear access to the meter and associated metering equipment, and to keep it free from obstructions in case of an emergency.
How to conserve natural gas in extreme cold
Customers can find more energy savings tips at, www.DominionEnergy.com
"Dominion Energy is able to serve its customers reliably during extreme cold when customers conserve their natural gas use," said Jim Eck, Dominion Energy vice president & general manager, Ohio & West Virginia Distribution. "Dominion Energy anticipates being able to provide reliable service again for upcoming cold weather, but we also ask customers to conserve where they can do so safely."
Energy Assistance and Payment Plans: Colder weather can lead to higher natural gas bills. Payment assistance options can be accessed 24/7 at https://www.dominionenergy.com/ohio/billing/billing-options-and-assistance or through the Dominion Energy app. If you need additional assistance, please contact Dominion Energy at, 1-800-362-7557 between 7 a.m. and 7 p.m. weekdays.
Prevent carbon monoxide issues with annual safety inspection
Dominion Energy Ohio reminds customers that an annual gas heating system inspection is the best way to prevent any potential carbon (CO) problems. Use of a CO detector provides a second line of defense.
CO exposure produces flu-like symptoms, such as headaches, fatigue, nausea, dizziness, confusion or irritability at low levels and vomiting, drowsiness and loss of consciousness, or even death, at high levels.
If customers suspect CO, they should:
A malfunctioning appliance can create carbon monoxide gas, which can be deadly. Three warning signs that a gas appliance is emitting CO long before hazardous CO levels can build up:
1. Excessive, unexplained moisture: If the chimney is blocked, excessive water will accumulate on walls and windows.
2. Soot build-up: Black carbon will accumulate on ceilings and walls, blackening the front of a fireplace and the front door of a furnace.
3. A strong, obnoxious odor: Although CO is odorless in its pure form, it's usually associated with aldehydes, which have an odor similar to automobile exhaust.
24-Hour Dominion Energy Ohio Safety and Emergency Service: The company considers it an emergency if customers smell an odor of gas or if none of their natural gas appliances are working. If customers smell a natural gas odor inside a house or building, they should leave the premises immediately and call Dominion East Ohio's 24-hour emergency service from a neighbor's house, toll-free, at 1-877-542-2630. Customers should also call if they experience any service interruptions; however, in the event of an electric power outage, natural gas appliances may not work.
When there is a gas odor, Dominion Energy advises customers:
About Dominion Energy About 7 million customers in 13 states energize their homes and businesses with electricity or natural gas from Dominion Energy (NYSE: D), headquartered in Richmond, Va. The company is committed to sustainable, reliable, affordable and safe energy and to achieving net zero carbon dioxide and methane emissions from its power generation and gas infrastructure operations by 2050. Please visit DominionEnergy.com to learn more.
Disclaimer
Dominion Energy Inc. published this content on 21 January 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 21 January 2022 21:33:03 UTC.