Gap : ESG Report (2024 gap inc impact report)
GAP
Published on 06/12/2025 at 14:45
THE BIG PICTURE 2024 IMPACT REPORT 3
The Big Picture
About This Report
Our Commitment: CEO Message
Who We Are
Our House of Brands
Our Impact Approach
Our Impact Through the Years
2024 Highlights
Gap Inc. Goals and Progress
12 Environment
13 Bridging the Climate Gap
16 Water Stewardship
18 Product
20 Circularity and Waste
21 Social
22 Human Rights
24 Bridging the Equity Gap
27 Bridging the Opportunity Gap
30 Bridging the Inclusion Gap
31 Inclusion and Belonging
33 Human Capital Management
THE BIG PICTURE ENVIRONMENT SOCIAL GOVERNANCE APPENDIX
Employee Engagement and Corporate Giving
Governance
Supplier Compliance
Management Oversight
Risk Management
Stakeholder and Political Engagement
Business Ethics and Integrity
Appendix
Materiality Assessment
Global Reporting Initiative (GRI) Index
50 Sustainability Accounting Standards Board (SASB) Index
Task Force on Climate-Related Financial Disclosures (TCFD) Index
Supplemental Data
Data Assurance
Contents
Our Commitment
CEO Message
BRIDGING THE CLIMATE GAP
We strive to build a more resilient business and protect the planet by innovating more sustainable ways to make our products and conserve natural resources for future generations. To ensure Gap Inc.'s operations and supply chain are built on healthy communities, we're committed to reaching net zero carbon emissions by 2050, and by 2030, reducing and replenishing 100% of the water we use across our value chain.
Since 2007, Gap Inc.'s P.A.C.E. and RISE initiatives have positively impacted more than 1.6 million women and girls in 85% of our strategic factories by providing life skills training.
BRIDGING THE OPPORTUNITY GAP
Gap Inc. believes that everyone should have a shot at building an extraordinary career. As one of the largest employers of entry level jobs, we strive to remove barriers and open doors for all.
Companies that matter often ask themselves, can we matter even more?
At Gap Inc. we're energized by a deeper question, how can mattering more increase our positive impact on people and planet?
For nearly six decades, purpose and profit have coexisted at the heart of our company. Not as a passive pairing but rather as a persistent motivation to do better by our stakeholders, from customers and employees to partners and shareholders.
It's a proud legacy that goes back to 1969 when our founders, Doris and Don Fisher, imagined better and bridged the generation gap with jeans for all, and a store like no other that welcomed everybody.
Right from the start, Gap Inc. was made to matter, which meant we could do more than sell clothes, we could make a real difference in the world.
Today, Gap Inc. continues to lead with purpose, ever mindful of our impact on people and the planet. This strengthens our business and helps us innovate in ways that create long-term, sustainable value for customers and shareholders alike.
As a house of iconic American brands, we bridge gaps to create a better world with a focus on driving impact in four key areas:
We've made industry-leading investments to improve water access through the Women + Water Collaborative. We've also launched a 10-year water replenishment project to repair leaks in India's pipeline infrastructure using AI-powered sound technology. In 2024, we reduced or replenished 3.9 billion liters of water in our supply chain. And since 2017, we've helped more than
2.6 million people access clean water - on track to reach our goal of 5 million by 2030.
BRIDGING THE EQUITY GAP
Our programs embrace a collaborative approach to upholding basic human rights, maintaining safe working conditions, and providing equal pay for equal work. Investing in our people is essential to building a sustainable business that delivers lasting value to our stakeholders.
The majority of our customers are women, as are Gap Inc.'s leadership, employees, and supply chain workers. So, we understand the value women bring to our business and we invest in programs internationally that ensure they are empowered to reach their full potential both at work and at home.
Gap Inc. is committed to using the assets and scale of our business to provide opportunity for people in the communities we serve, while increasing retention and a ready pipeline of talent. Since 2007, our This Way ONward initiative has reached more than 27,000 young people, unlocking career potential one person and one job at a time.
BRIDGING THE INCLUSION GAP
As a house of brands that reaches every generation, gender, and geography in America, Gap Inc. is in a unique position to bring people into those gaps where there is common ground and shared humanity. Since our founding, we've committed to bridging the inclusion gap with clothes designed to make everybody look and feel good, messaging that celebrates our shared humanity, and a talented, high-performing workforce the mirrors the world. And we honor that legacy by continuing to lead inclusively and fostering a deep sense of belonging.
We're incredibly proud of the impact we made in 2024. And this year Gap Inc. is intent to deepen our impact even more.
Thank you for your interest in our work. To stay connected, please visit us at gapinc.com.
Onward! RICHARD DIXON
PRESIDENT & CEO, GAP INC.
Who We Are
A house of iconic brands, Gap Inc. is the largest specialty apparel company in America. Its Old Navy, Gap, Banana Republic, and Athleta brands offer clothing, accessories, and lifestyle products for men, women, and children. Since 1969, Gap Inc. has created products and experiences that shape culture while doing right by its employees, communities, and the planet. Our brands inspire authentic self-expression -moving people, communities, and fashion forward.
Our Vision
To become a high-performing house of iconic American brands that shape culture.
Our Purpose
We bridge gaps to create a better world.
Our Values
Center on the Customer | Create with Curiosity Collaborate with Candor | Champion Excellence
AWARDS AND RECOGNITION
Dow Jones Sustainability Index
Member for the 12th year in a row
Forbes
World's Top Employers for Women 2024 251st overall
USA Today
America's Climate Leaders 2024
TIME
World's Most Sustainable Companies inaugural list 73rd overall
Newsweek
America's Most Responsible Companies 13th in retail, 90th of 600 overall
American Opportunity Index
7th in retail
HR Asia
Best Companies to Work for in Asia, Winner Vietnam
Anthem Award
Finalists, Gap Inc. and Old Navy
Fast Company's Brands That Matter
Gap brand recognized for demonstrating a strong commitment to innovation, social impact, and cultural relevance
4
iconic American brands
82k
employees
2,506
company-operated and
1,063
franchise stores in about
40
countries
$15.1B
in net sales, with
38%
related to online sales1
GAP INC. BY THE NUMBERS IN FISCAL 2024
200+
vendors with factories in about
30
countries
1 Online sales primarily include sales originating from our online channel, including those that are picked up or shipped from stores and net sales from revenue-generating strategic initiatives.
Disclaimer
Gap Inc. published this content on June 12, 2025, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on June 12, 2025 at 18:44 UTC.