WNS To Extend Partnership With Centrica

July 20, 2021 2:52 PM | 1 min read | Make a Comment

WNS (Holdings) Limited WNS has extended its partnership with Centrica ADR CPYYY to help the utility company transform its customer experience delivery.
The financial terms of the deal were not disclosed.
WNS will continue to deliver a personalized customer experience shaped by real-time insights.
WNS co-created a transformation roadmap with Centrica to deliver a Unified Customer Experience (CX) across all channels, driving seamless omnichannel experiences.
WNS would maximize First Contact Resolutions to deliver enhanced customer lifetime value, reduced cost-to-serve, and improved customer retention.
Price action: WNS shares trading higher by 3.56% at $81.22 on the last check Tuesday.

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