Consensus Cloud : 2026 Q1 Investor Presentation

Published: 2026-05-07 19:40:34 ET CCSI

Published on 05/07/2026 at 07:40 pm EDT - Modified on 05/07/2026 at 07:45 pm EDT

May 7, 2026

Corporate Growth

Record $58.7M revenue delivered this quarter

YoY growth accelerated to 8.2% (up from 7.3% last quarter)

Net Revenue Retention (NRR) exceeded 102% (+76 bps improvement QoQ and +100 bps YoY)

Enterprise Quality

Barbell Strategy drives up-market momentum

"High-grading" portfolio to secure larger, sticky accounts

Powerful utilization tailwind driving volume beats

Healthcare & Public Sector

Native EHR integrations cementing eFax as a deep

operational dependency

New Workflow & AI Framework launched

FedRAMP High ECFax on track for >$9M VA contribution to 2026 revenue

SOHO

Managed as a "Strategic Cash Engine" to fund Corporate

expansion

Q1 revenue of $29.7M

Managed YoY decline improved to 9.5% (vs. 11.1% last quarter)

Corporate Revenue ($ in M)

8.2%

YoY Growth

$58.7

$54.3

(000's)

Retention

Quarter Ended

Q1'25

Q1'26

YoY

Customers

6.9%

ARPA(1)

$305

$306

0.4%

Paid Adds 5

35.3%

Net Revenue 101.0%

102.0%

+100 bps

Q1'25 Q1'26

Corporate Revenue on Track to Double-Digit Growth Amid Solid Revenue Retention Rate

*See metrics in appendix

(1) Represents a monthly ARPA for the quarter or year-to-date period, calculated as follows: Monthly ARPA on a quarterly basis is calculated using our standard convention of dividing revenue for the quarter by the average of the quarter's beginning and ending customer base and dividing that amount by 3 months. Monthly ARPA on a year-to-date basis is calculated by dividing revenue for the year-to-date period by the average customer base for the applicable period and dividing that amount by the respective period. We believe ARPA provides investors an understanding of the average monthly revenues we recognize per account associated within Consensus' customer base. As ARPA varies based on fixed subscription fee and variable usage components, we believe it can serve as a measure by which investors can evaluate trends in the types of services, levels of services and the usage levels of those services across Consensus' customers.

SoHo Channel continues to be managed

as a "Strategic Cash Engine" funding our high growth corporate business

Q1 2026 SoHo Revenues $29.7M, -9.5%

YoY and ahead of expectations Improved vs. Q4 2025 -11.1%

*See metrics in appendix

Adjusted EPS (1)

(in $M, except Adjusted EPS)

Revenue

Adjusted EBITDA

Free Cash Flow

$87.1

1.5%

$88.5

$47.3

1.4%

$47.9

$1.37

10.9%

$1.52

$33.7

14.0%

$38.5

Q1'25 Q1'26

Consolidated YoY revenue growth +1.5% on accelerating Corporate revenue growth

Adjusted EBITDA YoY +$0.6M delivers a solid 54.1% Adjusted EBITDA margin, ahead of expectations

Adjusted EPS +$0.15 on operational performance and favorable YoY net interest expense

Free cash flow Q1'26 $38.5M, +$4.7M or 14% vs Q1'25

Revenues, Adjusted EBITDA, Adjusted EPS and Free Cash Flow Growing Year-Over-Year

(1) Q1'26: ~19.0M shares and 20.5% tax rate

Free Cash Flow

Q1 2026: $38.5M, +$4.7M or 14% YoY

FY 2026 on target to maintain 2025 FCF level

Capex: $7.4M

Debt and Equity Repurchases

Q1 2026: 600K shares repurchased for $17M

Q1 2026 ROI: ~20% (LTM FCF)

Program to date repurchases: 2.7M shares / $72M

$28M remaining on $100M board approved plan

Cash and Cash Equivalents

Q1 2026 Balance: $92.3M, +$17.6M vs Q4 2024

Must maintain ~$79M cash to fully lien bank debt

Cash sufficient to fund operations and capital allocation priorities

Capital Structure

Q1 2026 Debt Balance: ~$560M

6.5% HY Debt: $348M (callable at 101.625 Oct'26 and Par Oct'27)

~5.4% DDTL + Revolver: $212M

Total and Net Debt to EBITDA Ratios: 3.0x and 2.5x

(in millions, except EPS)

2026 Full Year Guidance

Guidance

Revenue

$350.0

$357.0

$364.0

Adjusted EBITDA

$182.0

$187.5

$193.0

Adjusted EPS(1,2)

$5.55

$5.75

$5.95

High

Midpoint

Low

(in millions, except EPS)

Q2 2026 Guidance

Guidance

Revenue

$87.9

$89.9

$91.9

Adjusted EBITDA

$46.4

$48.0

$49.6

Adjusted EPS(1,2)

$1.43

$1.48

$1.53

High

Midpoint

Low

(1)FY2026 and Q2 Assumes ~19M shares and 19.7% to 21.7% ETR

(2)2026 guidance and results exclude FX gain/losses on revaluation of intercompany accounts (consistent with 2025)

2025 2026

Consensus Metrics Q1 Q2 Q3 Q4 Q1

|------(in '000s) |

Revenue by Type

Fixed Revenues 59,094 58,620 58,193 57,661 57,487

Variable Revenues 28,044 29,101 29,573 29,409 30,980

Total Revenues 87,138 87,721 87,766 87,071 88,467

Consensus Cloud Services Customers (1) 762 743 724 701 710

$37.68

$38.84

$39.87

$40.72

$41.80

3.44%

3.78%

3.70%

3.49%

3.85%

Paid Customer Adds (2)

Average Monthly Revenue/Customer (3)

Cancel Rate (4)

Revenue % by Type

Fixed Revenues

67.8%

66.8%

66.3%

66.2%

65.0%

Variable Revenues

32.2%

33.2%

33.7%

33.8%

35.0%

(1) Consensus customers are defined as paying Corporate and SoHo customer accounts. The prior periods have been revised for consistency with the current period, and all metrics calculated based on the number of customer accounts (including ARPA and Monthly Churn %) are calculated based on the revised customer numbers.

(2) Represents a monthly ARPA for the quarter or year-to-date period, calculated as follows: Monthly ARPA on a quarterly basis is calculated using our standard convention of dividing revenue for the quarter by the average of the quarter's beginning and ending customer base and dividing that amount by 3 months. Monthly ARPA on a year-to-date basis is calculated by dividing revenue for the year-to-date period by the average customer base for the applicable period and dividing that amount by the respective period. We believe ARPA provides investors an understanding of the average monthly revenues we recognize per account associated within Consensus' customer base. As ARPA varies based on fixed subscription fee and variable usage components, we believe it can serve as a measure by which investors can evaluate trends in the types of services, levels of services and the usage levels of those services across Consensus' customers.

(3) Paid Adds represents paying new Consensus customer accounts added during the periods presented.

(4) Monthly churn represents paid monthly SoHo and Corporate customer accounts that were cancelled during each month of the quarter or year-to-date period divided by the average number of customers during each month of the same quarter or year-to-date period (including the paid adds). The period measured is the quarter or year-to-date and expressed as a monthly churn rate over the respective period.

2025 2026

Corporate Metrics Q1 Q2 Q3 Q4 Q1

|-----(in '000s) |

Revenue by Type

Fixed Revenues 29,029 29,197 29,383 29,882 30,146

Variable Revenues 25,262 26,103 26,916 26,910 28,576

Total Corporate Revenues 54,290 55,301 56,299 56,792 58,721

Consensus Cloud Services Customers (1) 60 61 64 64 65

$304.50

$302.84

$300.16

$297.60

$305.59

2.32%

2.91%

2.73%

3.33%

3.00%

Paid Customer Adds (2)

Average Monthly Revenue/Customer (3)

Cancel Rate (4)

Revenue % by Type

Fixed Revenues

53.5%

52.8%

52.2%

52.6%

51.3%

Variable Revenues

46.5%

47.2%

47.8%

47.4%

48.7%

(1) Consensus customers are defined as paying Corporate and SoHo customer accounts. In the first quarter of 2026, we removed a nominal number of duplicate Corporate customer accounts from the base. The prior periods have been revised for consistency with the current period, and all metrics calculated based on the number of customer accounts (including ARPA and Monthly Churn %) are calculated based on the revised customer numbers.

(3) Paid Adds represents paying new Consensus customer accounts added during the periods presented.

2025 2026

SOHO Metrics Q1 Q2 Q3 Q4 Q1

|-----(in '000s) |

Revenue by Type

Fixed Revenues 30,066 29,422 28,810 27,779 27,341

Variable Revenues 2,783 2,998 2,657 2,499 2,404

Total SoHo Revenues 32,848 32,420 31,467 30,279 29,745

Consensus Cloud Services Customers (1) 702 682 661 638 645

$15.39

$15.62

$15.56

$15.55

$15.46

3.52%

3.84%

3.71%

3.50%

3.92%

Paid Customer Adds (2)

Average Monthly Revenue/Customer (3)

Cancel Rate (4)

Revenue % by Type

Fixed Revenues

91.5%

90.8%

91.6%

91.7%

91.9%

Variable Revenues

8.5%

9.2%

8.4%

8.3%

8.1%

(3) Paid Adds represents paying new Consensus customer accounts added during the periods presented.

*The prior year amounts have been reclassified for consistency with the current year presentation. These reclassifications had no effect on Adjusted EBITDA.

Adjusted EBITDA as calculated above represents earnings before interest expense, interest income, other income (expense), net, income tax expense, depreciation and amortization and the items used to reconcile GAAP to Adjusted non-GAAP financial measures, including (1) share-based compensation; and

(2) other benefits or costs related to non-routine and other matters. The Company discloses Adjusted EBITDA as a supplemental non-GAAP financial performance measure, as it believes it is a useful metric by which to compare the performance of its business from period to period. The Company also understands that measures similar to Adjusted EBITDA are broadly used by analysts, rating agencies and investors in assessing our performance. Accordingly, the Company believes that the presentation of Adjusted EBITDA provides useful information to investors.

Adjusted EBITDA is not calculated in accordance with, or presented as an alternative to, net income, and may be different from similarly or identically named non-GAAP measures used by other companies. In addition, Adjusted EBITDA is not based on any comprehensive set of accounting rules or principles. This Adjusted non-GAAP measure has limitations in that it does not reflect all of the amounts associated with the Company's results of operations determined in accordance with GAAP.

Disclaimer

Consensus Cloud Solutions Inc. published this content on May 07, 2026, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on May 07, 2026 at 23:34 UTC.