MakeMyTrip : Q4 Earnings (MMYT IR Presentation May 2025 d40f87f3c3)
MMYT
Published on 05/15/2025 at 08:53
(NASDAQ: MMYT)
May 2025
India expected to be the fastest-growing large economy in 20251 In Q3 FY25, India GDP grew by 6.2%1
India's GDP to surpass Japan and Germany by 2030
USD trillion, nominal terms2
4.5%
5.1%
6.5%
7.3
6.5
5
2030
6
1.5%
1.1%
0.8%
2.2%
1.1%
2.2%
1.3% 1.5%
4
2.8
Japan Germany South
Africa
US France Brazil China Mexico UK Indonesia India
India Japan Germany
103.8
Investment (Rs. Tn)
FY 17-23 FY 24-30
37.3
Total
51.2
25.6
18.3
12.4
18.9
8.6
11.1
15.0
7.0
0.8
~821 Million
Internet Users in India
Penetration 55%
1 Billion
Internet Users by 2025
E-Commerce Shoppers in India
~330 Million
Penetration 23%
500 Million
Shoppers by 2030
India will add
140 Million
middle-income and
50 Million
high-income households
by 2030
By 2030, India will add nearly
90 Million
new households headed by millennials, who were born into liberalized India and with online buying as their first nature
Online Travel Market is expected to grow from $12 Bn in 2022 to $60 Bn in 2030,
5x Growth
We are amongst the largest Travel Platforms in India
MakeMyTrip, goibibo & redBus
Unmatched Customer Reach
Lifetime Transacted Customers*
App Downloads*
Shopper Visits**
*These are not unique user visits across brand & devices
Domestic Flyers Book with go-mmt
Hotel Room Nights
Sold in FY25
106Mn+
Bus Tickets
Sold in FY25
4.4Mn+ Loyalty Program Members (MMT Black & GoTribe) - Driving Customer Retention
5 *Data as of 31st March 2025;
**For the Quarter ended on 31st March 2025
B2C Platforms
Ancillary Services
Travel Insurance
Travel Credit
Forex
Corporate B2B2C
non B2C Platforms
myAffiliate Amazon Pay Google Pay HDFC SmartBUY
B2C Platforms
Insights Driven, Differentiated Offerings
(Fare Lock, Zero Cancellation, Trip Guarantee, Hotel-Ranking, Risk/Fraud assessment, etc.)
B2C Business Layer
Corporate/B2B2C Business Layer
Common Platforms powering all Businesses
Inventory & Content
Data Pipeline & Data Science Models
Cloud Infra Security Reliability Performance
User Management Language Currency
Payment Service Ad-Tech
UI Components
Home Stay Owners
Hotel Owners
Bus Cab
Operators Operators
Supplier Platforms
Non-B2C Platforms
Leveraging Data and AI - Driving Differentiation & Personalisation
Key Pillars of Engineering Platforms
Top Of Mind Awareness1
Travel
Bus/Ground transport
62
58
9
3
3
6
5
11
2
8
Source: Brand Health Report commissioned by Company during Q4FY25
1 Top of Mind Awareness; Survey Question of first brand that comes to mind when thinking about travel brands
Growth accelerated by
Expansion of aviation infrastructure
New Routes
Additional aircraft orders leading to increased supply
Increasing Per Capita and higher disposable income driving long-term growth
Under-Penetrated International Outbound Market
Unique features that promote flexibility & peace of mind like Visa Rejection Full Refund, Price Lock, Hold Booking, Free Date Change, Flexi Fly & Zero Cancellation.
Cohort based funnel enhancements to improve experience for business class travellers, students & senior citizens.
Customized & personalised bundles including ancillaries like seats, meals, zero cancellation etc. for better distribution & visibility for customers.
Best-in-class customer service + instant refunds
Opportunity Creating moats with host of industry-first products & practices
has leading market share of Online Air Ticketing
For budget hotel bookings
Budget Certification Program & goStays Certified Properties Available
Good Ratings & Standard Amenities
Consistency Across Fragmented Supply
Low Online Domestic Hotel Penetration
Fragmented Hotels & Alternative Accommodations Supply
Cross-Sell Opportunities to Flight and
Ground Transport bookers on us
Large Pool of Supply for all Stay options in India and International destinations
Proprietary Supplier Technology Platform
2 Strong Brands to Drive Volumes
For premium hotel bookings
Delivering superior personalised end-to-end user experience
Targeting high spending & repeat customers
Leveraging loyalty programs to drive retention
For mid-tier hotel bookings
Wide selection & choice
Enhanced pre-booking, post sales & on trip customer experience
Use of technology to make discovery & buying experience more intuitive & delightful
Opportunity How we are creating a differentiation
has leading share of online accommodation booking
Alternative to Traditional Hotel Experience
Wide range of options- Villas, Apartments, Homestays, Hostels
etc.
Unlocking Off-Beat Locations Broadens Customer Reach
Inventory available for both Independent Hosts and Chains
Partnering with State Tourism Boards to Promote Local &
Community Based Travel
Increasing Supply
Driving Buying Behaviour Shift from Offline to Online
Demand fulfilment through multiple channels
Online - App / Website
Offline - Holiday Experts, Franchise
Wide range of destinations both Domestic and International
MakeMyTrip curated Packages to suit every need
Fixed & Group Packages
Frequent Individual Traveler (FIT) & Customised Packages
Ancillary Services
Trip Planning
Activities & Experiences
Forex for International Travelers
Visa Services for International Travelers
Curated Holiday Packages with Deep Integration of Add On & Cross Sell Services
Consumer Booking Platform
Supplier Distribution Platform
Customers
62Mn+
happy customers globally
Operators
6,300+
network of bus operators worldwide
Bus Tickets
327Mn+
bus tickets sold since FY18
Leading Bus Ticketing Brand with Superior Customer Experience
Comprehensive Selection & Choice of Intercity Bus Operators (Public & Private)
Live Bus Tracking & Fleet Management Platform
Supplier Platform for Bus Operators to help Digitize Inventory & Distribution Management
- Hosting Over 50% of Inventory in India's Private Bus Market
Travel Agent & API Distribution Platform (16K+ agents and 130+ API partners across India)
India playbook replicated in International markets - now also operating in LATAM &
Southeast Asia
Convenience of attaching cab while booking a flight
Easy and quick hop on experience -customers board cabs from partner kiosks
Fare lock - no surge pricing
Safety & sanitization assurance provided
Airport Cabs
Convenience of online booking
Market largely fragmented and offline
Ability to compare prices & cab categories
Expert & verified drivers
Catering Short drive holidays & Staycations
Assuring safety & sanitization using machine learning algorithm
Outstation Cabs
Train Ticketing
Capturing next 100 million users
One of the most frequently used travel method in India - help extend reach
Targeting users from Tier 3 & Tier 4 cities and introducing them to online travel at an early stage of internet adoption
Build lifetime value of onboarded users - cross selling other travel products
High frequency use case helps in user retention
Standalone redRail App; one of the lightest App with a size of 7.2 MB
Simplified User & Booking Experience
Personalized Content and Features for Corporates
Automated Invoice & Expense Management Solution
Robust Reporting & MIS
Cost Savings Features
MMYT's Supply Advantage
64k+ Active Accounts
Comprehensive Self Serve Solution for SMEs
Customized Modules to Meet Large Enterprise Customers' Needs
All Use Cases Automated
Leveraging MMYT's Hotel Supply Advantage
507 Active Accounts as on 31st March 2025
Reports
Spend Management
Documentation
Bookings
Approvals
Travel Policy
Digital Platform for Large Enterprises with customization
capabilities
Largely Fragmented and Offline Corporate Travel Market Gaining Share in online Corporate Travel Market
UAE OTA Platform- International Platform with Localized Offerings redBus
High Digital Reach & GDP
Scope for increasing online penetration in Travel Booking
Brand Bleed effect
Providing a Localized Booking Experience (UAE Sites Supply, Traffic, Payments,
Arabic Language)
Large and fragmented bus inventory
Multiple suppliers & competition between bus operators in a route
High internet penetration & increasing digital payments
Conducive regulatory environment
ESG Framework & Focus Areas
Environmental
Climate risk Adaptation & Mitigation
Sustainable Travel
Environmental Impact of Offices
Social
Community Engagement
Employee Growth & Well-Being
Diversity, Equity & Inclusion
Governance
Corporate Governance
Data Privacy & Cybersecurity
Digitisation, Innovation & Technology
MakeMyTrip Foundation - Corporate Social Responsibility
Climate risk Adaptation & Mitigation
Dense afforestation pan-India, including Rajasthan, Uttarakhand, Kashmir and Sikkim, with plantation of over 2.0 million trees.
Partnership with Andaman Government for an integrated development initiative at Neil island in Andamans - tackling marine waste and ocean plastic, provision of water ATMs to cut down usage of single-use plastic bottles.
End to end waste management initiatives in Sahastradhara and Kempty Falls in Uttarakhand (including door to door waste collection, awareness and sensitization, and management of waste (segregation and recycling).
Community Engagement
Destination level integrated rural tourism initiative in Uttarakhand with Tata Trusts - setting up of homestays and cafes as an alternate livelihood source, curating local experiences and trails led by women from the communities, and setting up an all women led travel agency.
Scholarship to 100+ Covid orphans to support continuity in education.
Supporting visually impaired students with the National Association for the Blind.
Partnership with Worldwide Fund India in Ladakh to empower local communities and create alternate livelihood sources - upskilling the locals to run homestays and eco-cafes.
Deep Kalra
Founder & Group Chairman
Started MakeMyTrip in 2000
Prior Experience: GE Capital India, AMF Bowling Inc. & ABN AMRO Bank
Founding member of Ashoka University & serves on the Board & Governing Council
Co-chair of CII's National Committee on Tourism and Hospitality
Vice Chairman of World Travel and Tourism India
Chapter.
Bachelor's degree in Economics - St. Stephen's College
MBA from Indian Institute of Management Ahmedabad, India
Rajesh Magow
Co-Founder & Group CEO
Senior founding team member
Member of the Board of Directors
Previously Group CFO, Chief Executive Officer (India)
and ex Board of Director for Flipkart
Chairperson of ASSOCHAM's National Council on Travel
& Tourism
Vice-Chairperson IAMAI
Prior Experience: eBookers.com, Aptech Limited & Voltas Limited
Chartered Accountant from the Institute of Chartered
Accountants of India
Mohit Kabra
Group Chief Financial Officer
Prior Experience: Kohler India, PepsiCo, Colgate & Seagram
Received BW Best CFO & Finance Strategy Award for
Best CFO for Sustained Wealth Creation
Bachelor of Commerce - Osmania University
Chartered Accountant from the Institute of Chartered Accountants of India
Cost Accountant from the Institute of Cost Accountants of India
19
Total Gross Bookings
(in $ millions)
FY20
FY23
Highest Ever Annual Gross Booking
FY24 FY25
$9,798
$7,954
$6,094
$6,566
$1,635
$3,189
95% Growth
122% Growth
FY22
FY21
COVID DISRUPTION
Adjusted Operating Profit / (Loss)
(in $ millions)
Cost Rationalization leading to robust Profitability
Highest Ever Adjusted Operating Profit
FY20
FY23
FY24
FY25
$166.8
$124.2
$70.3
($69.9)
($18.0)
3x Growth
$23.2
FY22
FY21
in $ Millions
Adjusted Margin
Air Ticketing
$94.2
$83.7
Q4FY24
Q4FY25
Growth +16.8% YoY2
Hotels & Packages
$109.6
$88.9
Q4FY24
Q4FY25
Growth +28.4% YoY2
Bus Ticketing
$36.5
$26.1
Q4FY24
Q4FY25
Growth +44.3% YoY2
Others
$20.9
$13.8
Q4FY24
Q4FY25
Growth +56.6% YoY2
Strong Growth with Profitability
20
COVID 19 related
disruption
Indian OTA with Leading Market Share, Business Scale & Profitability
Disclaimer
MakeMyTrip Limited published this content on May 15, 2025, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on May 15, 2025 at 12:52 UTC.