EBay : 2024 Impact Report
EBAY
Published on 05/21/2025 at 04:44
eBayinc.com/impact
2024 IMPACT REPORT eBayinc.com/impact
"We're building a better future for our global community."
Creating a more sustainable future has been part of eBay's DNA for decades. As early champions of recommerce and the circular economy, we're leading the way toward a healthier planet and a more inclusive global economy.
I'm proud of the progress we're making toward our impact goals. eBay is investing in new technologies to make it easier to buy and sell pre-loved items - unlocking value for individuals and the world.
Our team remains committed to helping people make meaningful choices about how they shop and do business. Together, we are building a better future for our global community.
As we continue this important journey, the possibilities are endless - for the benefit of our customers, our company, and our planet.
- Jamie Iannone, President and CEO
2024 IMPACT REPORT eBayinc.com/impact
"By innovating and evolving our platform and operations, we're building a marketplace that powers economic opportunity and a more sustainable future."
At eBay, commerce and sustainability go hand in hand. Across our nearly 30-year history, we've seen firsthand how sellers on our platform can flourish by giving new life to pre-loved items, reducing waste and fostering a circular economy.
Our vision for an economically empowering, sustainable marketplace has always shaped how we innovate. It fuels our efforts to make our platform and operations more sustainable, accessible, and beneficial for all. When our community wins, so do we. And when we win because of sustainability, we set an example for the broader tech industry and for the many sectors we touch.
renewable energy
supported all eBay operations in 2024.
In our 2024 Impact Report, we're proud to share the progress we've made towards this vision.
We outpaced many of our own sustainability targets this year, and set more ambitious ones. We're especially excited to have achieved our 2025 goal of supporting eBay's operations with 100% renewable energy a year ahead of schedule. Through collective partnership and strategic investments, we're working towards our most ambitious goal to date: achieving net-zero greenhouse gas emissions across our entire ecosystem - from sourcing to shipping - by 2045.
Recommerce continues to drive our business forward. In 2024, recommerce created $5 billion in positive economic impact for eBay, while avoiding 1.6 million metric tons of carbon emissions and 70,000 metric tons of waste. And our Recommerce Report showed us that buying and selling pre-loved is a growing movement, with 86% of consumers surveyed having done so in the past 12 months.
We continued investing in programs that drive positive change in our communities, empower entrepreneurs, and support our people. This year, eBay for Charity beat its 2025 fundraising goal, raising over $662 million for charities globally. Meanwhile, eBay Foundation continues backing nonprofits that foster entrepreneurship, and we're enhancing our employee development programs to help our people grow as leaders.
This report highlights our accomplishments in 2024. We're committed to building on this momentum and pushing the boundaries of what's possible in sustainable commerce, creating a brighter future for our customers and the planet.
- Renée Morin, Chief Sustainability Officer
2024 IMPACT REPORT eBayinc.com/impact
Overview
Our Purpose 5
Awards and Recognition 5
Issues Material to eBay 6
Our Impact Goals and Progress 7
Supporting Sustainable Development 10
Economic Opportunity
Small Business Programs and Support 11
Up & Running Grants 11
Small Business Advocacy Network 12
eBay Open 12
Seller Meetings 13
Seller Center 13
Reports on Small Online Businesses 13
Community Impact 14
eBay for Charity 14
eBay Foundation 16
Global Give 16
Social Impact in the U.K. 17
Sustainable Commerce
Environmental Footprint 18
Net-Zero 18
Understanding Our Impact 19
Greenhouse Gas Emissions 20
Energy 22
Shipping 24
Water and Waste 25
Biodiversity 26
Key Sustainability Partnerships 26
Global Sustainability Initiatives 27
Circular Fashion Fund 27
Sustainability in Germany 27
Recommerce 28
eBay Refurbished 29
2024 IMPACT REPORT eBayinc.com/impact
Culture and Workforce
Investing in Leadership 30
Growing Our Talent Pipeline, Investing In Leadership 30
Supporting Our Employees 31
Be for Everyone 32
Talent Acquisition 32
Performance Appraisals 33
Health and Financial Benefits 34
Our Global Benefits Program 34
Family Planning Leave 35
Employee Giving and Volunteering 36
Changemakers 36
GCX4Good 37
Trusted Marketplace
Our ESG Governance Model 38
An Integrated Approach 38
ESG Disclosure Regulations 39
Ethics & Compliance 40
Human Rights 40
Supply Chain Management 41
Participation in Recommerce 41
Taxation 41
Responsible AI 42
Government Relations 43
Accessibility 43
Platform Security 44
Safeguarding Privacy 45
Protecting Intellectual Property 45
Prohibited, Restricted, and Counterfeit Items 46
Illegal Wildlife Trade 46
Appendix
About Us 48
Notes on Our Goals 48
Disclaimers 50
Reports 51
Policies and Statements 51
Disclaimer
eBay Inc. published this content on May 20, 2025, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on May 21, 2025 at 08:43 UTC.