Orange Business Accelerates Its Digital Transformation with Leading Technology Partners to Deliver Simplified Digital Experiences for Customers

Published: 2025-07-09 10:20:44 ET CIEN

Published on 07/09/2025 at 10:20

Orange Business continues to pursue its digital transformation to deliver simpler, more flexible, and AI-native experiences, centered around trust. Supported by world-class technology partners, this transformation reinforces Orange Business' commitment to operational excellence, innovation, and long-term customer value. Orange Business is accelerating its digital transformation, redefining simplicity, innovation and customercentric in an increasingly fast-moving, complex, and technology-driven world.

With an unwavering focus on flexibility, simplicity, and proactive services, Orange Business is redesigning its product portfolio, customer journeys, and internal platforms. Central to this strategy is a greenfield IT ecosystem delivering fully digital-native and AI-powered experiences. The objective is to offer seamless, flexible, and trusted solutions that can be consumed on demand, while accelerating innovation and drastically reducing time-to-market. This large-scale transformation is supported by a powerful ecosystem of leading technology partners.

Orange Business selected the following companies to play a key role in building a secure, modular, and future-proof digital ecosystem: To accelerate and simplify project and service management across the organization, Orange Business has partnered with ServiceNow, the AI platform for business transformation. To ensure advanced observability and data-driven monitoring, Splunk, a Cisco company, provides cutting-edge solutions to support real-time performance insights. For intelligent automation across multiple network vendors and domains, Orange Business will rely on Blue Planet, a division of Ciena, providing service order management, orchestration, and AI-powered service insurance processes.

To simplify the quote-to-cash process, CSG's catalog-driven CPQ solution, CSG Quote & Order, enables faster, error-free product configuration and order fulfillment. As the transformation continues, additional technology partners are expected to bring further benefits.