1-800-FLOWERS.COM, Inc. Reports Fiscal 2025 Second Quarter Results

Published: 2025-01-30 06:46:04 ET FLWS

Generates Revenues of $775.5 million and Net Income of $64.3 million Reports Adjusted EBITDA(1) of $116.3 million Updates Fiscal Year 2025 Outlook (1) Refer to “Definitions of Non-GAAP Financial Measures” and the tables attached at the end of this press release for reconciliation of non-GAAP results to applicable GAAP results.

1-800-FLOWERS.COM, Inc. (NASDAQ: FLWS), a leading provider of gifts designed to help inspire customers to give more, connect more, and build more and better relationships, today reported results for its Fiscal 2025 second quarter ended December 29, 2024.

“Our second quarter revenue declined 5.7%, showing year-over-year improvement, but not at the pace that we had been anticipating,” said Jim McCann, Chairman and Chief Executive Officer of 1-800-FLOWERS.COM, Inc. “Our business experienced a softer than anticipated and highly promotional consumer environment, along with a pullback in corporate gifting orders, which were slightly offset by an improvement in our wholesale business. These trends were further exacerbated by issues with our new Harry & David order management system implementation.”

Mr. McCann continued, “Shifting patterns in consumer engagement have affected our performance. We are implementing actions to accelerate our Work Smarter efficiency initiatives that will in turn fund investments in our growth-oriented Relationship Innovation™ initiatives and marketing and sales strategies. As we focus on expanding our customer base, we see significant opportunities to leverage new technology to enhance engagement and build deeper relationships with our customers. We are confident that our dedicated team and innovative solutions will help us navigate these headwinds and emerge stronger.”

Fiscal 2025 Second Quarter Highlights

Segment Results

The Company provides Fiscal 2025 second quarter financial results for its Gourmet Foods and Gift Baskets, Consumer Floral and Gifts, and BloomNet® segments in the tables attached to this release and as follows:

Company Guidance

Based on the Company’s performance during its fiscal second quarter, the Company is updating its Fiscal 2025 guidance as outlined below. The Company expects its revenue trends to improve as the fiscal year progresses, benefiting from its Relationship Innovation initiatives that have expanded the Company's offerings, broadened price points and enhanced the user experience.

For Fiscal 2025, the company now expects:

Credit Agreement Amendment

The Company today announced that it has amended its credit agreement in order to provide more clarity and flexibility to the Company going forward.

Key changes effected by the amendment include revising the definition of Consolidated EBITDA, clarifying the application of optional term loan prepayments toward scheduled principal payments, and revising the definition of Consolidated Fixed Charges. Additional information can be found in the Company’s Form 8-K that was filed with the SEC this morning.

Conference Call

The Company will conduct a conference call to discuss the above details and attached financial results today, January 30, 2025, at 8:00 a.m. (ET). The conference call will be webcast from the Investors section of the Company’s website at www.1800flowersinc.com. A recording of the call will be posted on the Investors section of the Company’s website within two hours of the call’s completion. A telephonic replay of the call can be accessed beginning at 2:00 p.m. (ET) today through February 6, 2025, at: (US) 1-877-344-7529; (Canada) 855-669-9658; (International) 1-412-317-0088; enter conference ID #: 4981439.

Definitions of non-GAAP Financial Measures:

We sometimes use financial measures derived from consolidated financial information, but not presented in our financial statements prepared in accordance with U.S. generally accepted accounting principles (“GAAP”). Certain of these are considered "non-GAAP financial measures" under the U.S. Securities and Exchange Commission rules. Non-GAAP financial measures referred to in this document are either labeled as “non-GAAP” or designated as such with a “1”. See below for definitions and the reasons why we use these non-GAAP financial measures. Where applicable, see the Selected Financial Information below for reconciliations of these non-GAAP measures to their most directly comparable GAAP financial measures. Reconciliations for forward-looking figures would require unreasonable efforts at this time because of the uncertainty and variability of the nature and amount of certain components of various necessary GAAP components, including, for example, those related to compensation, tax items, amortization or others that may arise during the year, and the Company’s management believes such reconciliations would imply a degree of precision that would be confusing or misleading to investors. For the same reasons, the Company is unable to address the probable significance of the unavailable information. The lack of such reconciling information should be considered when assessing the impact of such disclosures.

EBITDA and Adjusted EBITDA:

We define EBITDA as net income (loss) before interest, taxes, depreciation, and amortization. Adjusted EBITDA is defined as EBITDA adjusted for the impact of stock-based compensation, Non-Qualified Deferred Compensation Plan (“NQDC”) Investment appreciation/depreciation, and for certain items affecting period-to-period comparability. See Selected Financial Information for details on how EBITDA and Adjusted EBITDA were calculated for each period presented. The Company presents EBITDA and Adjusted EBITDA because it considers such information meaningful supplemental measures of its performance and believes such information is frequently used by the investment community in the evaluation of similarly situated companies. The Company uses EBITDA and Adjusted EBITDA as factors to determine the total amount of incentive compensation available to be awarded to executive officers and other employees. The Company's credit agreement uses EBITDA and Adjusted EBITDA to determine its interest rate and to measure compliance with certain covenants. EBITDA and Adjusted EBITDA are also used by the Company to evaluate and price potential acquisition candidates. EBITDA and Adjusted EBITDA have limitations as analytical tools and should not be considered in isolation or as a substitute for analysis of the Company's results as reported under GAAP. Some of the limitations are: (a) EBITDA and Adjusted EBITDA do not reflect changes in, or cash requirements for, the Company's working capital needs; (b) EBITDA and Adjusted EBITDA do not reflect the interest expense, or the cash requirements necessary to service interest or principal payments, on the Company's debts; and (c) although depreciation and amortization are non-cash charges, the assets being depreciated and amortized may have to be replaced in the future and EBITDA does not reflect any cash requirements for such capital expenditures. EBITDA and Adjusted EBITDA should only be used on a supplemental basis combined with GAAP results when evaluating the Company's performance.

Segment Contribution Margin and Adjusted Segment Contribution Margin

We define Segment Contribution Margin as earnings before interest, taxes, depreciation, and amortization, before the allocation of corporate overhead expenses. Adjusted Segment Contribution Margin is defined as Segment Contribution Margin adjusted for certain items affecting period-to-period comparability. See Selected Financial Information for details on how Segment Contribution Margin and Adjusted Segment Contribution Margin were calculated for each period presented. When viewed together with our GAAP results, we believe Segment Contribution Margin and Adjusted Segment Contribution Margin provide management and users of the financial statements meaningful information about the performance of our business segments. Segment Contribution Margin and Adjusted Segment Contribution Margin are used in addition to and in conjunction with results presented in accordance with GAAP and should not be relied upon to the exclusion of GAAP financial measures. The material limitation associated with the use of Segment Contribution Margin and Adjusted Segment Contribution Margin is that they are an incomplete measure of profitability as they do not include all operating expenses or non-operating income and expenses. Management compensates for this limitation when using these measures by looking at other GAAP measures, such as Operating Income and Net Income.

Adjusted Net Income (Loss) and Adjusted or Comparable Net Income (Loss) Per Common Share:

We define Adjusted Net Income (Loss) and Adjusted or Comparable Net Income (Loss) Per Common Share as Net Income (Loss) and Net Income (Loss) Per Common Share adjusted for certain items affecting period-to-period comparability. See Selected Financial Information below for details on how Adjusted Net Income (Loss) Per Common Share and Adjusted or Comparable Net Income (Loss) Per Common Share were calculated for each period presented. We believe that Adjusted Net Income (Loss) and Adjusted or Comparable Net Income (Loss) Per Common Share are meaningful measures because they increase the comparability of period-to-period results. Since these are not measures of performance calculated in accordance with GAAP, they should not be considered in isolation of, or as a substitute for, GAAP Net Income (Loss) and Net Income (Loss) Per Common Share, as indicators of operating performance and they may not be comparable to similarly titled measures employed by other companies.

Free Cash Flow:

We define Free Cash Flow as net cash provided by operating activities less capital expenditures. The Company considers Free Cash Flow to be a liquidity measure that provides useful information to management and investors about the amount of cash generated by the business after the purchases of fixed assets, which can then be used to, among other things, invest in the Company’s business, make strategic acquisitions, strengthen the balance sheet, and repurchase stock or retire debt. Free Cash Flow is a liquidity measure that is frequently used by the investment community in the evaluation of similarly situated companies. Since Free Cash Flow is not a measure of performance calculated in accordance with GAAP, it should not be considered in isolation or as a substitute for analysis of the Company's results as reported under GAAP. A limitation of the utility of Free Cash Flow as a measure of financial performance is that it does not represent the total increase or decrease in the Company's cash balance for the period.

About 1-800-FLOWERS.COM, Inc.

1-800-FLOWERS.COM, Inc. is a leading provider of gifts designed to help inspire customers to give more, connect more, and build more and better relationships. The Company’s e-commerce business platform features an all-star family of brands, including: 1-800-Flowers.com®, 1-800-Baskets.com®, CardIsle®, Cheryl’s Cookies®, Harry & David®, PersonalizationMall.com®, Shari’s Berries®, FruitBouquets.com®, Things Remembered®, Moose Munch®, The Popcorn Factory®, Wolferman’s Bakery®, Vital Choice®, Simply Chocolate® and Scharffen Berger®. Through the Celebrations Passport® loyalty program, which provides members with free standard shipping and no service charge on eligible products across our portfolio of brands, 1-800-FLOWERS.COM, Inc. strives to deepen relationships with customers. The Company also operates BloomNet®, an international floral and gift industry service provider offering a broad-range of products and services designed to help members grow their businesses profitably; Napco℠, a resource for floral gifts and seasonal décor; DesignPac Gifts, LLC, a manufacturer of gift baskets and towers; Alice’s Table®, a lifestyle business offering fully digital livestreaming and on demand floral, culinary and other experiences to guests across the country; and Card Isle®, an e-commerce greeting card service. 1-800-FLOWERS.COM, Inc. was recognized among America’s Most Trustworthy Companies by Newsweek for 2024. 1-800-FLOWERS.COM, Inc. was also recognized as one of America’s Most Admired Workplaces for 2025 by Newsweek and was named to the Fortune 1000 list in 2022. Shares in 1-800-FLOWERS.COM, Inc. are traded on the NASDAQ Global Select Market, ticker symbol: FLWS. For more information, visit 1800flowersinc.com.

FLWS–COMP FLWS-FN

Special Note Regarding Forward Looking Statements:

This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements represent the Company’s current expectations or beliefs concerning future events and can generally be identified using statements that include words such as “estimate,” “expects,” “project,” “believe,” “anticipate,” “intend,” “plan,” “foresee,” “forecast,” “likely,” “should,” “will,” “target” or similar words or phrases. These forward-looking statements are subject to risks, uncertainties, and other factors, many of which are outside of the Company’s control, which could cause actual results to differ materially from the results expressed or implied in the forward-looking statements, including, but not limited to, statements regarding the Company’s ability to achieve its guidance for the full Fiscal year; the Company’s ability to leverage its operating platform and reduce its operating expense ratio; its ability to successfully integrate acquired businesses and assets; its ability to successfully execute its strategic initiatives; its ability to cost effectively acquire and retain customers; the outcome of contingencies, including legal proceedings in the normal course of business; its ability to compete against existing and new competitors; its ability to manage expenses associated with sales and marketing and necessary general and administrative and technology investments; its ability to reduce promotional activities and achieve more efficient marketing programs; and general consumer sentiment and industry and economic conditions that may affect levels of discretionary customer purchases of the Company’s products. The Company undertakes no obligation to publicly update any of the forward-looking statements, whether because of new information, future events or otherwise, made in this release or in any of its SEC filings. Consequently, you should not consider any such list to be a complete set of all potential risks and uncertainties. For a more detailed description of these and other risk factors, refer to the Company’s SEC filings, including the Company’s Annual Reports on Form 10-K and its Quarterly Reports on Form 10-Q.

Note: The following tables are an integral part of this press release without which the information presented in this press release should be considered incomplete.

1-800-FLOWERS.COM, Inc. and Subsidiaries

Condensed Consolidated Balance Sheets

(in thousands)

December 29, 2024

June 30, 2024

(unaudited)

Assets

Current assets:

Cash and cash equivalents

247,220

159,437

Trade receivables, net

61,352

18,024

Inventories

157,438

176,591

Prepaid and other

26,884

31,680

Total current assets

492,894

385,732

Property, plant and equipment, net

223,178

223,789

Operating lease right-of-use assets

110,455

113,926

Goodwill

156,648

156,537

Other intangibles, net

115,079

116,216

Other assets

39,516

36,448

Total assets

1,137,770

1,032,648

Liabilities and Stockholders' Equity

Current liabilities:

Accounts payable

113,588

80,005

Accrued expenses

193,558

121,303

Current maturities of long-term debt

10,000

Current portion of long-term operating lease liabilities

18,490

16,511

Total current liabilities

325,636

227,819

Long-term debt, net

157,474

177,113

Long-term operating lease liabilities

102,038

105,866

Deferred tax liabilities, net

17,905

19,402

Other liabilities

39,610

36,106

Total liabilities

642,663

566,306

Total stockholders’ equity

495,107

466,342

Total liabilities and stockholders’ equity

1,137,770

1,032,648

1-800-FLOWERS.COM, Inc. and Subsidiaries

Selected Financial Information

Consolidated Statements of Operations

(in thousands, except for per share data)

(unaudited)

Three Months Ended

Six Months Ended

December 29, 2024

December 31, 2023

December 29, 2024

December 31, 2023

Net revenues:

E-Commerce

677,326

738,406

870,500

948,317

Other

98,166

83,648

147,082

142,787

Total net revenues

775,492

822,054

1,017,582

1,091,104

Cost of revenues

439,899

466,357

589,670

633,479

Gross profit

335,593

355,697

427,912

457,625

Operating expenses:

Marketing and sales

187,003

188,557

269,100

271,075

Technology and development

15,973

14,822

31,612

30,126

General and administrative

27,410

27,154

55,936

55,643

Depreciation and amortization

14,130

14,152

27,168

27,346

Intangible impairment

19,762

Total operating expenses

244,516

264,447

383,816

403,952

Operating income

91,077

91,250

44,096

53,673

Interest expense, net

4,396

4,611

7,756

8,093

Other income, net

(1,164

)

(2,736

)

(2,931

)

(2,262

)

Income before income taxes

87,845

89,375

39,271

47,842

Income tax expense

23,497

26,468

9,113

16,177

Net income

64,348

62,907

30,158

31,665

Basic net income per common share

1.01

0.97

0.47

0.49

Diluted net income per common share

1.00

0.97

0.47

0.49

Weighted average shares used in the calculation of net income per common share:

Basic

63,836

64,835

64,017

64,814

Diluted

64,306

65,177

64,501

65,155

1-800-FLOWERS.COM, Inc. and Subsidiaries

Selected Financial Information

Consolidated Statements of Cash Flows

(in thousands)

(unaudited)

Six Months Ended

December 29, 2024

December 31, 2023

Operating activities:

Net income

30,158

31,665

Adjustments to reconcile net income to net cash provided by operating activities:

Intangible impairment

19,762

Depreciation and amortization

27,168

27,346

Amortization of deferred financing costs

361

Deferred income taxes

(1,496

)

(6,108)

Bad debt expense

131

225

Stock-based compensation

6,108

4,595

Other non-cash items

(412

)

(385)

Changes in operating items:

Trade receivables

(43,400

)

(26,384)

Inventories

20,446

29,808

Prepaid and other

5,850

6,640

Accounts payable and accrued expenses

104,671

125,404

Other assets and liabilities

1,722

(169)

Net cash provided by operating activities

151,307

212,760

Investing activities:

Acquisitions, net of cash acquired

(3,000

)

Capital expenditures

(23,023

)

(17,807)

Net cash used in investing activities

(26,023

)

(17,807)

Financing activities:

Acquisition of treasury stock

(7,683

)

(4,787)

Proceeds from exercise of employee stock options

182

Proceeds from bank borrowings

110,000

82,000

Repayment of bank borrowings

(140,000

)

(87,000)

Net cash used in financing activities

(37,501

)

(9,743)

Net change in cash and cash equivalents

87,783

185,210

Cash and cash equivalents:

Beginning of period

159,437

126,807

End of period

247,220

312,017

1-800-FLOWERS.COM, Inc. and Subsidiaries

Selected Financial Information – Category Information

(dollars in thousands)

(unaudited)

Three Months Ended

December 29, 2024

System Implementation costs

As Adjusted (non-GAAP) December 29, 2024

December 31, 2023

Intangible Impairment

As Adjusted (non-GAAP) December 31, 2023

% Change

Net revenues:

Consumer Floral & Gifts

234,349

254,835

-8.0%

BloomNet

22,837

27,236

-16.2%

Gourmet Foods & Gift Baskets

518,454

539,963

-4.0%

Corporate

113

279

-59.5%

Intercompany eliminations

(261)

(259)

-0.8%

Total net revenues

775,492

822,054

-5.7%

Gross profit:

Consumer Floral & Gifts

98,288

109,176

-10.0%

41.9%

42.8%

BloomNet

11,624

12,974

-10.4%

50.9%

47.6%

Gourmet Foods & Gift Baskets

225,390

1,992

227,382

233,200

-2.5%

43.5%

43.9%

43.2%

Corporate

291

347

-16.1%

257.5%

124.4%

Total gross profit

335,593

1,992

337,585

355,697

-5.1%

43.3%

43.5%

43.3%

EBITDA (non-GAAP):

Segment Contribution Margin (non-GAAP) (a):

Consumer Floral & Gifts

21,587

10,593

19,762

30,355

-28.9%

BloomNet

7,460

9,088

-17.9%

Gourmet Foods & Gift Baskets

107,277

4,166

111,443

118,153

-5.7%

Segment Contribution Margin Subtotal

136,324

4,166

140,490

137,834

19,762

157,596

-10.9%

Corporate (b)

(31,117)

2,141

(28,976)

(32,432)

10.7%

EBITDA (non-GAAP)

105,207

6,307

111,514

105,402

19,762

125,164

-10.9%

Add: Stock-based compensation

3,629

2,231

62.7%

Add: Compensation charge related to NQDC Plan Investment Appreciation

1,135

2,682

-57.7%

Adjusted EBITDA (non-GAAP)

109,971

6,307

116,278

110,315

19,762

130,077

-10.6%

1-800-FLOWERS.COM, Inc. and Subsidiaries

Selected Financial Information – Category Information

(dollars in thousands)

(unaudited)

Six Months Ended

December 29, 2024

System Implementation Cost

As Adjusted (non-GAAP) December 29, 2024

December 31, 2023

Intangible Impairment

As Adjusted (non-GAAP) December 31, 2023

% Change

Net revenues:

Consumer Floral & Gifts

369,529

397,029

-6.9%

BloomNet

45,912

56,106

-18.2%

Gourmet Foods & Gift Baskets

602,457

638,072

-5.6%

Corporate

202

549

-63.2%

Intercompany eliminations

(518)

(652)

20.6%

Total net revenues

1,017,582

1,091,104

-6.7%

Gross profit:

Consumer Floral & Gifts

152,217

165,498

-8.0%

41.2%

41.7%

BloomNet

23,152

27,472

-15.7%

50.4%

49.0%

Gourmet Foods & Gift Baskets

252,234

1,992

254,226

264,107

-3.7%

41.9%

42.2%

41.4%

Corporate

309

548

-43.6%

153.0%

99.8%

Total gross profit

427,912

1,992

429,904

457,625

-6.1%

42.1%

42.2%

41.9%

EBITDA (non-GAAP):

Segment Contribution Margin (non-GAAP) (a):

Consumer Floral & Gifts

26,531

19,419

19,762

39,181

-32.3%

BloomNet

14,301

18,475

-22.6%

Gourmet Foods & Gift Baskets

95,024

5,079

100,103

107,125

-6.6%

Segment Contribution Margin Subtotal

135,856

5,079

140,935

145,019

19,762

164,781

-14.5%

Corporate (b)

(64,592)

3,008

(61,584)

(64,000)

3.8%

EBITDA (non-GAAP)

71,264

8,087

79,351

81,019

19,762

100,781

-21.3%

Add: Stock-based compensation

6,108

4,595

32.9%

Add: Compensation charge related to NQDC Plan Investment Appreciation

2,873

2,178

31.9%

Adjusted EBITDA (non-GAAP)

80,245

8,087

88,332

87,792

19,762

107,554

-17.9%

1-800-FLOWERS.COM, Inc. and Subsidiaries

Selected Financial Information

(in thousands)

(unaudited)

Reconciliation of net income to adjusted net income (non-GAAP):

Three Months Ended

Six Months Ended

December 29, 2024

December 31, 2023

December 29, 2024

December 31, 2023

Net income

64,348

62,907

30,158

31,665

Adjustments to reconcile net income to adjusted net income (non-GAAP)

Add: System implementation costs

6,307

8,087

Add: Intangible impairment

19,762

Deduct: Income tax effect on adjustments

(1,475)

(2,002)

Adjusted net income (non-GAAP)

69,180

82,669

36,243

51,427

Basic and diluted net income per common share

Basic

1.01

0.97

0.47

0.49

Diluted

1.00

0.97

0.47

0.49

Basic and diluted adjusted net income per common share (non-GAAP)

Basic

1.08

1.28

0.57

0.79

Diluted

1.08

1.27

0.56

0.79

Weighted average shares used in the calculation of basic and diluted net income and adjusted net income per common share

Basic

63,836

64,835

64,017

64,814

Diluted

64,306

65,177

64,501

65,155

1-800-FLOWERS.COM, Inc. and Subsidiaries

Selected Financial Information

(in thousands)

(unaudited)

Reconciliation of net income to adjusted EBITDA (non-GAAP):

Three Months Ended

Six Months Ended

December 29, 2024

December 31, 2023

December 29, 2024

December 31, 2023

Net income

64,348

62,907

30,158

31,665

Add: Interest expense and other, net

3,232

1,875

4,825

5,831

Add: Depreciation and amortization

14,130

14,152

27,168

27,346

Add: Income tax expense

23,497

26,468

9,113

16,177

EBITDA

105,207

105,402

71,264

81,019

Add: Stock-based compensation

3,629

2,231

6,108

4,595

Add: Compensation charge related to NQDC Plan Investment Appreciation

1,135

2,682

2,873

2,178

Add: System implementation costs

6,307

8,087

Add: Intangible impairment

19,762

Adjusted EBITDA

116,278

130,077

88,332

107,554

(a) Segment performance is measured based on segment contribution margin or segment Adjusted EBITDA, reflecting only the direct controllable revenue and operating expenses of the segments, both of which are non-GAAP measurements. As such, management’s measure of profitability for these segments does not include the effect of corporate overhead, described above, depreciation and amortization, other income (net), and other items that we do not consider indicative of our core operating performance.

(b) Corporate expenses consist of the Company’s enterprise shared service cost centers, and include, among other items, Information Technology, Human Resources, Accounting and Finance, Legal, Executive and Customer Service Center functions, as well as Stock-Based Compensation. In order to leverage the Company’s infrastructure, these functions are operated under a centralized management platform, providing support services throughout the organization. The costs of these functions, other than those of the Customer Service Center, which are allocated directly to the above categories based upon usage, are included within corporate expenses as they are not directly allocable to a specific segment.

1-800-FLOWERS.COM, Inc. and Subsidiaries

Selected Financial Information

(in thousands)

(unaudited)

Reconciliation of net cash provided by operating activities to free cash flow (non-GAAP):

Six Months Ended

December 29, 2024

December 31, 2023

Net cash provided by operating activities

151,307

212,760

Capital expenditures

(23,023)

(17,807)

Free cash flow

128,284

194,953

View source version on businesswire.com: https://www.businesswire.com/news/home/20250130324553/en/