OP Financial Group and Accenture Expand Partnership to Accelerate OP?s Insurance Business

Published: 2025-05-21 11:35:30 ET ACN

Published on 05/21/2025 at 11:35

OP Financial Group and Accenture have expanded their existing partnership to modernize OP?s non-life insurance business division, Pohjola Insurance. The multi-year collaboration builds on the firms? work together in the banking sector and will transform OP?s insurance business functions to boost agility, operate more efficiently and enhance the customer experience.

As part of the agreement, Accenture will work with OP to develop a digital core for Pohjola Insurance ? implementing a new cloud-based Guidewire platform for its IT applications, which will produce substantial operations savings and business benefits, including faster time to market for innovative new products and services. Accenture will also take over the ongoing maintenance of Pohjola Insurance?s IT systems and applications.

The companies will use automation, advanced analytics and generative AI to reimagine and simplify business processes, enabling employees to respond more quickly to customer inquiries. In addition, they will reevaluate and streamline Pohjola Insurance?s portfolio of non-life insurance products to better align with customers? changing insurance needs and life journeys.

The agreement calls for a transformation management team to be formed ? comprised of Accenture and Pohjola Insurance leaders ? to oversee the initiative, simplify processes and help meet OP?s long-term goals of improving the customer experience, achieving cost efficiencies and expanding market share.