Teladoc Health Launches Wellbound Employee Assistance Program

Published: 2025-07-15 08:06:21 ET TDOC

Published on 07/15/2025 at 08:06

Teladoc Health announced the launch of Wellbound, a bold new employee assistance program (EAP) designed to empower a more engaged, healthier workforce. The new program, purpose-built for the company's employer and health plan clients in the U.S., leverages Teladoc Health's unmatched scale, clinical product portfolio and consumer engagement expertise to help organizations create a powerful "on-ramp" for long-term employee wellness. Though 89% of large employers have an EAP, many aren't getting the full value from their investment.

Employees often face a fragmented, disjointed experience when trying to access EAP benefits--and are left on their own when they've exceeded allotted sessions or their needs change. At the same time, many benefits leaders are also investing in multiple mental and physical health point solutions, and looking for EAPs that can deliver measurable outcomes and support seamless navigation and continuity. Teladoc Health's Wellbound EAP solves these challenges, delivering and orchestrating continuous support for mental health, physical well-being and work-life resources, all through a connected experience--with expert, in-the-moment navigation that guides employees to the best support for their needs.

The program supports employee mental health and well-being across a broad spectrum of needs, with online therapy for individuals, teens and couples provided by BetterHelp--the world's largest online therapy platform. Additional psychiatry, medication management, and evidence-based self-guided resources will be provided by Teladoc Health. The EAP supports seamless connectivity to other available Teladoc Health services, such as 24/7 care, primary care, preventive care and chronic condition programs. Teladoc Health's wellbound EAP also includes access to a range of work-life benefits and resources, such as legal consultation, access to financial planners and budget specialists, coaching, in-person counseling, and trusted referrals for elder care, childcare and back-up care.