Monro : Our 2025 ESG Report

Published: 2025-06-13 14:58:08 ET MNRO

Published on 06/13/2025 at 14:58

ESG Report

Fiscal Year 2025

Contents

Introduction 4

CEO Letter

Monro at a Glance Our Vision & Values

Governance 8

Board Structure, Independence & Composition Shareholder Outreach & Engagement

ESG Oversight Code of Ethics

Data Privacy & Cybersecurity

Teammates 15

Our Strategic Approach Safety

Recruitment

Engagement & Development

Compensation & Benefits

Guests 22

Our Strategic Approach Experience

Support Feedback Sourcing

Communities 26

Our Strategic Approach Community Initiatives

Environment 30

Our Strategic Approach Energy Management Waste & Recycling

Appendix 35

Data Table Goals Summary SASB Table

Forward-Looking Statements

About This Report

This is Monro's fifth report disclosing how we integrate Environmental, Social, and Governance (ESG) factors into our corporate decision-making and strategy. To Monro, this is an important part of building a more sustainable company, including creating an inclusive and thriving culture for our Teammates, delivering world-class service to our Guests, positively impacting the communities where we operate, and making sustainable environmental decisions.

This report maps to certain Sustainability Accounting Standards Board (SASB) factors for the Multiline & Specialty Retailers and Auto Parts industries. As we make progress on our environmental initiatives and as it makes sense for our business, we consider the framework of the Task Force on Climate-related Financial Disclosure (TCFD). We expect to update and publish this report annually. All data is as of the end of Fiscal Year 2025, ended on March 29, 2025 (Fiscal 2025), except when noted.

Unless otherwise indicated, the data presented in the report is unaudited and should not be relied upon when making investment decisions.

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Introduction Governance Teammates Guests Communities

Introduction

CEO Letter 5

Monro at a Glance 6

Our Vision & Values 7

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Introduction

‌Letter From Peter Fitzsimmons, President & CEO

Dear Monro Stakeholders,

At Monro, operational excellence and responsible business practices are core to how we drive growth, build strong relationships, and deliver lasting value for our stakeholders. As Monro's new CEO, I'm energized by the opportunity to lead this great organization into the next chapter of the Company's evolution, and I'm pleased to share in our fifth annual ESG report, which highlights the progress we've been making over the last year.

For our Guests, we continue to invest in innovations that enhance their experience and build trust. Our ConfiDrive digital courtesy performance review process, now implemented in all our Stores, has transformed how we serve them. This tablet-based technology not only aims to improve consistency and effectiveness but also provides our Store teams with the tools to educate our Guests on the overall health and safety of their vehicles. Capturing structured vehicle data gives us more control over a key in-store process, giving us the ability to have an ongoing relationship with each Guest as we aim to drive consistent growth in our tire and high-margin service categories.

Additionally, our investments in customer relationship management, including expanded call center outreach and proactive service reminders, enables customer queries to be handled more effectively, as well as allows for a more personalized experience. Our goals are: to build trust, deliver value, and work towards our Guests receiving a consistent level of service and care.

Just as our Guests are at the center of our business, so too are our Teammates-the dedicated professionals who power our operations every day. We are One Team

- One Monro. We recognize that the retention of skilled Technicians is critical to delivering exceptional service, and we are proud to see strong retention among our

most seasoned professionals. By fostering a supportive work environment, workplace safety initiatives, investing in training and development, and ensuring fair improving wages based on productivity, we create opportunities for our Teammates to thrive. Their dedication and expertise are the backbone of our success, and we remain committed to creating a supportive, rewarding workplace that empowers them to grow.

As we move forward, I'm optimistic about the opportunities that lie ahead for Monro. I look forward to working with the Board and management team on developing and executing on our performance-related initiatives, while remaining focused on our commitment to excellence as one of the leading automotive service and tire dealers in the United States. This means creating lifetime relationships with our Guests and building a culture of people first. It also means making progress on our 2028 goals of having 100% LED lighting in our Stores and improving workers' compensation frequency claim rates by 30% -both of which are central to our ESG efforts.

We believe that by doing business the right way, we can continue to build resilience and create value for Guests, Teammates, and communities.

Thank you for being a part of our journey. Sincerely,

Peter D. Fitzsimmons, President & CEO

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Disclaimer

Monro Inc. published this content on June 13, 2025, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on June 13, 2025 at 18:57 UTC.