Spiceworks Launches 13th Annual State of IT Report: Rising Costs, AI Investments, and Workforce Challenges Take Center Stage

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Powered by Aberdeen Strategy & Research, the Annual Report Will Be Showcased at SpiceWorld, Where Industry Expert Peter Tsai Will Share Key Findings

AUSTIN, Texas, November 13, 2024--(BUSINESS WIRE)--Spiceworks, a leader in IT insights and solutions, launches its 13th Annual State of IT report, providing a comprehensive outlook on rising costs, workforce demands, and the impacts of generative AI. Released in partnership with Aberdeen Strategy & Research, the report sheds light on essential strategies for IT resilience and growth in 2025.

The 2025 report highlights the growing importance of security, the rising cost of IT resources, and the critical need for talent development in the face of skills shortages, providing companies with a roadmap to plan for resilience and innovation.

Key Findings from the 2025 State of IT Report

  1. Escalating IT Costs and Workforce Shortages
    IT leaders report that rising product costs and IT labor shortages rank as their most significant anticipated challenges in 2025. This trend underscores the need for efficient processes, employee retention, and experimenting with new solutions that might help companies work to maintain service quality despite resource limitations.

  2. Security and Generative AI Drive IT Budget Priorities
    Reflecting the central role of technology in business operations, 64% of organizations intend to boost IT spending, with security and generative AI representing the areas most likely to see investment growth. More than half of companies (53%) report that heightened security concerns drive this budget increase.

  3. Concerns Over IT Spending Sufficiency Across Job Roles
    Despite the uptick in budgets, there is a clear disparity within organizations over whether these funds meet actual needs. Over half (54%) of IT staff feel their organization’s technology spending falls short, contrasting with just 19% of IT managers and 15% of senior leaders. This disconnect indicates a pressing need for greater alignment on budget expectations.

  4. Flexible Vendor Preferences Reflect Changing Technology Needs
    IT departments are actively seeking cost savings and willing to adapt, with businesses open to changing vendors for 59% of the technologies they use, on average. This flexibility underscores the importance for vendors to demonstrate superior value, clear differentiation, and cost-effectiveness in a competitive market to retain clients. It also creates opportunities for vendors to gain market share from competitors who don’t follow suit.

  5. Talent Retention Poses Challenges even as Demand Increases
    Hiring skilled IT talent remains challenging for 57% of senior tech leaders, as 43% of businesses plan to increase IT staff in 2025. Large enterprises, in particular, are twice as likely as smaller firms to expand their IT teams.

  6. Career Growth Requires Essential Skills and Certifications
    The report highlights skills gaps, with only 63% of IT professionals confident in their cybersecurity abilities and 53% in their coding skills. Notably, Gen Z respondents are twice as likely as Boomers to view AI prompting as a crucial skill, showing a shift toward AI readiness.

  7. Small and Large Businesses Experience Resource Disparities in Security and AI
    Larger organizations are three times more likely than small businesses to employ dedicated security staff and five times as likely to have AI-focused roles. These findings suggest that smaller companies may fall behind due to limited resources, highlighting a need for scalable solutions for leaner teams.

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