Riskified : New Year Blues? Don't Overlook the Opportunities of eCommerce's Off-Season

Published: 2022-01-27 08:09:41 ET RSKD

The Golden Quarter is that time of year every merchant looks forward to, and that of 2021 broke sales records yet again. But alongside the padding of bottom lines, this quarter is linked to heightened fraud and customer experience challenges, the repercussions of which often echo well into the new year.

A wave of chargebacks and, consequently, an increased number of friendly fraud cases to dispute; a flood of returns, up to 10% of them being fraudulent claims; the fallout of a spike in account takeover attempts during October-December; and the impact of PSD2, to which merchants and shoppers still struggle to adjust.

The off-season is not all flies and no honey, though. To learn more about the opportunities offered by the Q1 downtime, download our guide, Building Off the Off-Season, which touches upon:

Disclaimer

Riskified Ltd. published this content on 27 January 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 27 January 2022 13:08:38 UTC.