GWW
Company Snapshot (As of December 31, 2023)
W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom.
With $16.5B in sales, We Keep The World Working ® by serving customers worldwide with products delivered through innovative technology and deep customer relationships.
More than
More than
$1.2 billion
26,000
4.5 million
returned to Grainger
team members
active customers
shareholders through dividends
and share repurchases
52
$16.5 billion
consecutive years of
in sales in 2023
dividend increases
>30 million
More than
Grainger's common stock is listed
on the New York Stock Exchange
products offered
5,000
under the trading symbol
globally
primary suppliers
GWW
Total Company Customer End-Markets1
Total Company Product Assortment
30%
Manufacturing
4%
Retail
16%
Government
4%
Transportation
9%
Wholesale
3%
Utilities
PERCENT OF
8%
Commercial
3%
Warehousing
Services
11%
Other 2
2023 SALES
6%
Contractors
6%
Healthcare
PERCENT OF 2023 SALES
16% 10%
9% 8%
8% 6% 5%
Safety and Security
Material Handling
and Storage
Pumps, Plumbing,
and Test Equip.
Cleaning and
Maintenance
Metalworking
HVAC/R
Electrical
5%
Hand Tools
4%
Power Tools
4%
Specialty Brands
3%
Fluid Power
3%
Lighting
2%
Power Transmission
1%
Motors
16%
Custom Products/Other
Go-To-Market Business Models
To achieve our purpose, the Company operates under two business models that leverage our scale and supply chain to support customers of all types. Both the High-Touch Solutions and Endless Assortment models have unique value propositions that create a great experience for their customers.
HIGH-TOUCH SOLUTIONS N.A.3 | 2023 Revenue - $13.3 B
ENDLESS ASSORTMENT3 | 2023 Revenue - $2.9 B
CUSTOMER TYPE
Large to mid-size customers with highly complex operations/processes
SEGMENT VALUE PROPOSITION
Compelling value-added MRO solutions delivered through our team of specialists and curated digital experiences
NUMBER OF PRODUCTS ~2 million
PRIMARY GEOGRAPHIES North America
CUSTOMER TYPE
Smaller customers with less complex operations/processes
SEGMENT VALUE PROPOSITION
Business purchasing made easy through a streamlined and transparent online relationship that provides access to everything a customer needs
NUMBER OF PRODUCTS
>22 million (MonotaRO) and >13 million (Zoro)
PRIMARY GEOGRAPHIES
Japan, U.S.
Our Purpose
SM
Our Principles
The following principles are at the heart of how we work -with one another, our customers, suppliers and communities.
Start with the
Act with
Win as
Embrace
customer
intent
one team
curiosity
Compete with
Invest in our
Do the
urgency
success
right thing
Environmental, Social and Governance (ESG) Program
Creating a strong and sustainable business that does the right thing has guided Grainger for nearly 100 years and is reflected in our ESG program. We believe that a thoughtful ESG approach can help build resilient processes, keep team members more engaged, better serve customers and positively impact our communities and the environment. For more information on Grainger's ESG initiatives, see the annual ESG report available at www.GraingerESG.com
NEAR-TERM ESG PRIORITIES
Customer
Diversity,
Energy and
Supplier
sustainability
equity and
emissions
diversity
solutions
inclusion
Awards and Recognition
Grainger is honored to be recognized by influential publications and organizations around the world as a responsible company and a top place to work.
A- rating
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From Fortune. © 2023 Fortune Media IP Limited All rights reserved. Used under license.
Company Headquarters
Websites
W.W. Grainger, Inc.
www.grainger.com
100 Grainger Parkway
ESGgraingerESG.com
Lake Forest, Illinois 60045-5201
Investor Relationsinvest.grainger.com
© 2024 W.W. Grainger, Inc.
847.535.1000
Media www.grainger.com/pressroom
Disclaimer
W.W. Grainger Inc. published this content on 18 March 2024 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 20 March 2024 13:38:00 UTC.