Trupanion Reports Second Quarter 2021 Results

In this article:

SEATTLE, Aug. 05, 2021 (GLOBE NEWSWIRE) -- Trupanion, Inc. (Nasdaq: TRUP), the leading provider of medical insurance for cats and dogs, today announced financial results for the second quarter ended June 30, 2021.

“Q2 was another great quarter with net pet growth up 60% year-over-year, led by exceptionally strong retention rates,” said Darryl Rawlings, founder and chief executive officer of Trupanion.

Second Quarter 2021 Financial and Business Highlights

  • Total revenue was $168.3 million, an increase of 43% compared to the second quarter of 2020.

  • Total enrolled pets (including pets from our other business segment) was 1,024,226 at June 30, 2021, an increase of 38% over the second quarter of 2020.

  • Subscription business revenue was $120.4 million, an increase of 30% compared to the second quarter of 2020 (27% on a constant currency basis).

  • Subscription enrolled pets was 643,395 at June 30, 2021, an increase of 22% over the second quarter of 2020.

  • Net loss was $(9.2) million, or $(0.23) per basic and diluted share, compared to net income of $1.4 million, or $0.04 per basic and diluted share, in the second quarter of 2020. Net loss per share was impacted by $0.11 due to an increase in stock-based compensation and by $0.04 due to an increase in depreciation and amortization when compared to the prior year period. The remaining year-over-year change in earnings per share primarily reflects our accelerated growth and associated acquisition spend in the second quarter of 2021.

  • Adjusted EBITDA was $0.2 million, compared to adjusted EBITDA of $5.5 million in the second quarter of 2020.

  • Operating cash flow was $(2.2) million and free cash flow was $(5.1) million in the second quarter of 2021. This compared to operating cash flow of $4.9 million and free cash flow of $3.1 million in the second quarter of 2020.

First Half 2021 Financial and Business Highlights

  • Total revenue was $322.9 million, an increase of 41% compared to the first half of 2020.

  • Subscription business revenue was $233.7 million, an increase of 28% compared to the first half of 2020.

  • Net loss was $(21.7) million, or $(0.54) per basic and diluted share, compared to net income of $0.2 million, or $0.01 per basic and diluted share, in the first half of 2020. Net loss per share was impacted by $0.28 due to an increase in stock-based compensation and by $0.08 due to an increase in depreciation and amortization when compared to the prior year period. The remaining year-over-year change in earnings per share primarily reflects our accelerated growth and associated acquisition spend in the first half of 2021.

  • Adjusted EBITDA was $(0.9) million, compared to adjusted EBITDA of $7.5 million in the first half of 2020.

  • Operating cash flow was $(3.9) million and free cash flow was $(9.7) million in the first half of 2021. This compared to operating cash flow of $7.8 million and free cash flow of $4.5 million in the first half of 2020.

Revenue by Quarter

A chart accompanying this announcement is available at: http://ml.globenewswire.com/Resource/Download/8ab25510-5602-42d8-9f42-2c75ecf13846

Conference Call
Trupanion’s management will host a conference call today to review its second quarter 2021 results. The call is scheduled to begin shortly after 1:30 p.m. PT/ 4:30 p.m. ET. A live webcast will be accessible through the Investor Relations section of Trupanion’s website at http://investors.trupanion.com and will be archived online for 3 months upon completion of the conference call. Participants can access the conference call by dialing 1-877-407-0784 (United States) or 1-201-689-8560 (International). A telephonic replay of the call will also be available after the completion of the call, by dialing 1-844-512-2921 (United States) or 1-412-317-6671 (International) and entering the replay pin number: 13720129.

About Trupanion
Trupanion is a leader in medical insurance for cats and dogs throughout the United States, Canada and Australia with over 600,000 pets enrolled. For over two decades, Trupanion has given pet owners peace of mind so they can focus on their pet's recovery, not financial stress. Trupanion is committed to providing pet owners with the highest value in pet medical insurance with unlimited payouts for the life of their pets. With its proprietary software, Trupanion is the only provider with the technology to pay veterinarians directly in minutes at the time of checkout. Trupanion is listed on NASDAQ under the symbol "TRUP". The company was founded in 2000 and is headquartered in Seattle, WA. Trupanion policies are issued, in the United States, by its wholly-owned insurance entity American Pet Insurance Company and, in Canada, by Omega General Insurance Company. Trupanion Australia is a partnership between Trupanion and Hollard Insurance Company. For more information, please visit trupanion.com.

Forward-Looking Statements
This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 relating to, among other things, expectations, plans, prospects and financial results for Trupanion, including, but not limited to, its expectations regarding its ability to continue to grow its enrollments and revenue, implement its alliance with Aflac and otherwise execute its business plan. These forward-looking statements are based upon the current expectations and beliefs of Trupanion’s management as of the date of this press release, and are subject to certain risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. All forward-looking statements made in this press release are based on information available to Trupanion as of the date hereof, and Trupanion has no obligation to update these forward-looking statements.

In particular, the following factors, among others, could cause results to differ materially from those expressed or implied by such forward-looking statements: the ability to achieve or maintain profitability and/or appropriate levels of cash flow in future periods; the ability to keep growing our membership base and revenue; the accuracy of assumptions used in determining appropriate member acquisition expenditures; the severity and frequency of claims; the ability to maintain high retention rates; the accuracy of assumptions used in pricing medical plan subscriptions and the ability to accurately estimate the impact of new products or offerings on claims frequency; actual claims expense exceeding estimates; regulatory and other constraints on the ability to institute, or the decision to otherwise delay, pricing modifications in response to changes in actual or estimated claims expense; the effectiveness and statutory or regulatory compliance of our Territory Partner model and of our Territory Partners, veterinarians and other third parties in recommending medical plan subscriptions to potential members; the ability to retain existing Territory Partners and increase the number of Territory Partners and active hospitals; compliance by us and those referring us members with laws and regulations that apply to our business, including the sale of a pet medical plan; the ability to maintain the security of our data; fluctuations in the Canadian currency exchange rate; the ability to protect our proprietary and member information; the ability to maintain our culture and team; the ability to maintain the requisite amount of risk-based capital; our ability to implement and maintain effective controls, including over financial reporting; the ability to protect and enforce Trupanion’s intellectual property rights; the ability to successfully implement our alliance with Aflac; the ability to continue key contractual relationships with third parties; third-party claims including litigation and regulatory actions; the ability to recognize benefits from investments in new solutions and enhancements to Trupanion’s technology platform and website; and our ability to retain key personnel.

For a detailed discussion of these and other cautionary statements, please refer to the risk factors discussed in filings with the Securities and Exchange Commission (SEC), including but not limited to, Trupanion’s Annual Report on Form 10-K for the year ended December 31, 2020 and any subsequently filed reports on Forms 10-Q and 8-K. All documents are available through the SEC’s Electronic Data Gathering Analysis and Retrieval system at www.sec.gov or the Investor Relations section of Trupanion’s website at http://investors.trupanion.com.

Non-GAAP Financial Measures
Trupanion’s stated results may include certain non-GAAP financial measures. These non-GAAP financial measures may not provide information that is directly comparable to that provided by other companies in its industry as other companies in its industry may calculate or use non-GAAP financial measures differently. In addition, there are limitations in using non-GAAP financial measures because the non-GAAP financial measures are not prepared in accordance with GAAP, may be different from non-GAAP financial measures used by other companies and exclude expenses that may have a material impact on Trupanion’s reported financial results. The presentation and utilization of non-GAAP financial measures is not meant to be considered in isolation or as a substitute for the directly comparable financial measures prepared in accordance with GAAP. Trupanion urges its investors to review the reconciliation of its non-GAAP financial measures to the most directly comparable GAAP financial measures in its consolidated financial statements, and not to rely on any single financial or operating measure to evaluate its business. These reconciliations are included below and on Trupanion’s Investor Relations website.

Because of varying available valuation methodologies, subjective assumptions and the variety of equity instruments that can impact a company’s non-cash expenses, Trupanion believes that providing various non-GAAP financial measures that exclude stock-based compensation expense and depreciation and amortization expense allows for more meaningful comparisons between its operating results from period to period. Trupanion offsets sales and marketing expense with sign-up fee revenue in the calculation of net acquisition cost because it collects sign-up fee revenue from new members at the time of enrollment and considers it to be an offset to a portion of Trupanion’s sales and marketing expenses. Trupanion believes this allows it to calculate and present financial measures in a consistent manner across periods. Trupanion’s management believes that the non-GAAP financial measures and the related financial measures derived from them are important tools for financial and operational decision-making and for evaluating operating results over different periods of time.

Trupanion, Inc.
Consolidated Statements of Operations
(in thousands, except share data)

Three Months Ended June 30,

Six Months Ended June 30,

2021

2020

2021

2020

(unaudited)

Revenue:

Subscription business

$

120,373

$

92,453

$

233,665

$

181,937

Other business

47,887

25,467

89,280

47,284

Total revenue

168,260

117,920

322,945

229,221

Cost of revenue:

Subscription business(1)

99,746

74,594

195,283

148,016

Other business

43,969

23,459

82,017

43,486

Total cost of revenue(2)

143,715

98,053

277,300

191,502

Operating expenses:

Technology and development(1)

4,079

2,293

7,810

4,413

General and administrative(1)

7,435

5,073

14,651

9,933

Sales and marketing(1)

19,390

9,242

39,094

19,684

Depreciation and amortization(3)

3,158

1,723

6,251

3,104

Total operating expenses

34,062

18,331

67,806

37,134

Gain (loss) from investment in joint venture

5

(27

)

(80

)

(86

)

Operating income (loss)

(9,512

)

1,509

(22,241

)

499

Interest expense

3

341

1

720

Other income, net

(99

)

(202

)

(161

)

(484

)

Gain (loss) before income taxes

(9,416

)

1,370

(22,081

)

263

Income tax expense (benefit)

(195

)

17

(412

)

43

Net income (loss)

$

(9,221

)

$

1,353

$

(21,669

)

$

220

Net income (loss) per share:

Basic

$

(0.23

)

$

0.04

$

(0.54

)

$

0.01

Diluted

$

(0.23

)

$

0.04

$

(0.54

)

$

0.01

Weighted average shares of common stock outstanding:

Basic

40,142,872

35,143,592

39,922,885

35,075,322

Diluted

40,142,872

36,688,167

39,922,885

36,601,927

(1)Includes stock-based compensation expense as follows:

Three Months Ended June 30,

Six Months Ended June 30,

2021

2020

2021

2020

Cost of revenue

$

1,224

$

344

$

4,458

$

612

Technology and development

800

133

1,464

233

General and administrative

2,322

1,075

4,141

1,804

Sales and marketing

2,181

675

4,912

1,231

Total stock-based compensation expense

$

6,527

$

2,227

$

14,975

$

3,880

(2)The breakout of cost of revenue between veterinary invoice expense and other cost of revenue is as follows:

Three Months Ended June 30,

Six Months Ended June 30,

2021

2020

2021

2020

Veterinary invoice expense

$

118,282

$

82,049

$

228,152

$

161,689

Other cost of revenue

25,433

16,004

49,148

29,813

Total cost of revenue

$

143,715

$

98,053

$

277,300

$

191,502

(3)Depreciation and amortization expenses have been reclassified as a separate line item and prior period amounts have been reclassified from their original presentation to conform to the current period presentation. The Company has elected to present depreciation and amortization expenses as a separate line to better align with management's view of the Company's operating results.

Trupanion, Inc.
Consolidated Balance Sheets
(in thousands, except share data)

June 30, 2021

December 31, 2020

(unaudited)

Assets

Current assets:

Cash and cash equivalents

$

117,332

$

139,878

Short-term investments

102,089

89,862

Accounts and other receivables

139,966

99,065

Prepaid expenses and other assets

10,535

8,222

Total current assets

369,922

337,027

Restricted cash

6,322

6,319

Long-term investments, at fair value

6,226

5,566

Property and equipment, net

74,405

72,602

Intangible assets, net

25,120

27,134

Other long-term assets

16,476

16,557

Goodwill

33,495

33,045

Total assets

$

531,966

$

498,250

Liabilities and stockholders’ equity

Current liabilities:

Accounts payable

$

4,863

$

6,059

Accrued liabilities and other current liabilities

22,530

22,864

Reserve for veterinary invoices

35,856

28,929

Deferred revenue

126,614

92,547

Total current liabilities

189,863

150,399

Deferred tax liabilities

4,259

4,705

Other liabilities

3,639

3,207

Total liabilities

197,761

158,311

Stockholders’ equity:

Common stock: $0.00001 par value per share, 100,000,000 shares authorized; 41,164,220 and 40,231,055 issued and outstanding at June 30, 2021; 40,383,972 and 39,450,807 shares issued and outstanding at December 31, 2020

Preferred stock: $0.00001 par value per share, 10,000,000 shares authorized; no shares issued and outstanding

Additional paid-in capital

453,950

439,007

Accumulated other comprehensive loss

4,063

3,071

Accumulated deficit

(113,029

)

(91,360

)

Treasury stock, at cost: 933,165 shares at June 30, 2021 and 933,165 shares at December 31, 2020

(10,779

)

(10,779

)

Total stockholders’ equity

334,205

339,939

Total liabilities and stockholders’ equity

$

531,966

$

498,250

Trupanion, Inc.
Consolidated Statements of Cash Flows
(in thousands)

Three Months Ended June 30,

Six Months Ended June 30,

2021

2020

2021

2020

(unaudited)

Operating activities

Net (loss) income

$

(9,221

)

$

1,353

$

(21,669

)

$

220

Adjustments to reconcile net (loss) income to cash provided by operating activities:

Depreciation and amortization

3,158

1,723

6,251

3,104

Stock-based compensation expense

6,527

2,227

14,975

3,880

Other, net

(315

)

29

(545

)

102

Changes in operating assets and liabilities:

Accounts and other receivables

(21,991

)

(14,405

)

(40,796

)

(26,102

)

Prepaid expenses and other assets

(761

)

(249

)

(2,092

)

(444

)

Accounts payable, accrued liabilities, and other liabilities

(907

)

(806

)

(872

)

516

Reserve for veterinary invoices

5,691

1,439

6,870

3,264

Deferred revenue

15,632

13,539

33,956

23,234

Net cash (used in) provided by operating activities

(2,187

)

4,850

(3,922

)

7,774

Investing activities

Purchases of investment securities

(31,216

)

(14,971

)

(43,373

)

(26,550

)

Maturities of investment securities

20,102

15,704

30,580

20,804

Purchases of property, equipment and intangible assets

(2,887

)

(1,743

)

(5,770

)

(3,239

)

Other

(33

)

98

(73

)

107

Net cash used in investing activities

(14,034

)

(912

)

(18,636

)

(8,878

)

Financing activities

Proceeds from exercise of stock options

1,120

1,108

2,358

1,667

Shares withheld to satisfy tax withholding

(870

)

(120

)

(2,751

)

(441

)

Borrowings from line of credit, net of financing fees

(9

)

3,735

Repayments to line of credit

(2,500

)

(2,500

)

Other financing

(78

)

Net cash provided by (used in) financing activities

250

(1,521

)

(393

)

2,383

Effect of foreign exchange rate changes on cash, cash equivalents, and restricted cash, net

178

375

408

(434

)

Net change in cash, cash equivalents, and restricted cash

(15,793

)

2,792

(22,543

)

845

Cash, cash equivalents, and restricted cash at beginning of period

139,447

28,621

146,197

30,568

Cash, cash equivalents, and restricted cash at end of period

$

123,654

$

31,413

$

123,654

$

31,413

The following tables set forth our key operating metrics:

Six Months Ended
June 30,

2021

2020

Total Business:

Total pets enrolled (at period end)

1,024,226

744,727

Subscription Business:

Total subscription pets enrolled (at period end)

643,395

529,400

Monthly average revenue per pet

$

63.34

$

59.19

Lifetime value of a pet, including fixed expenses

$

681

$

597

Average pet acquisition cost (PAC)

$

281

$

222

Average monthly retention

98.72

%

98.66

%

Three Months Ended

June. 30,
2021

Mar. 31,
2021

Dec. 31,
2020

Sept. 30,
2020

Jun. 30,
2020

Mar. 31,
2020

Dec. 31,
2019

Sept. 30,
2019

Total Business:

Total pets enrolled (at period end)

1,024,226

943,854

862,928

804,251

744,727

687,435

646,728

613,694

Subscription Business:

Total subscription pets enrolled (at period end)

643,395

609,835

577,957

552,909

529,400

508,480

494,026

479,427

Monthly average revenue per pet

$

63.69

$

62.97

$

62.03

$

60.87

$

59.40

$

58.96

$

58.58

$

58.12

Lifetime value of a pet, including fixed expenses

$

681

$

684

$

653

$

615

$

597

$

535

$

523

$

511

Average pet acquisition cost (PAC)

$

284

$

279

$

272

$

261

$

199

$

247

$

222

$

208

Average monthly retention

98.72

%

98.73

%

98.71

%

98.69

%

98.66

%

98.59

%

98.58

%

98.59

%

The following table reflects the reconciliation of cash provided by operating activities to free cash flow (in thousands):

Three Months Ended June 30,

Six Months Ended June 30,

2021

2020

2021

2020

Net cash (used in) provided by operating activities

$

(2,187

)

$

4,850

$

(3,922

)

$

7,774

Purchases of property and equipment

(2,887

)

(1,743

)

(5,770

)

(3,239

)

Free cash flow

$

(5,074

)

$

3,107

$

(9,692

)

$

4,535

The following table reflects the reconciliation between GAAP and non-GAAP measures (in thousands except percentages):

Three Months Ended June 30,

Six Months Ended June 30,

2021

2020

2021

2020

Veterinary invoice expense

$

118,282

$

82,049

$

228,152

$

161,689

Excluding:

Stock-based compensation expense

(672

)

(245

)

(2,971

)

(423

)

Other business cost of paying veterinary invoices

(31,029

)

(16,019

)

(57,173

)

(30,471

)

Subscription cost of paying veterinary invoices

$

86,581

$

65,785

$

168,008

$

130,795

% of subscription revenue

71.9%

71.2%

71.9%

71.9%

Other cost of revenue

$

25,433

$

16,004

$

49,148

$

29,813

Excluding:

Stock-based compensation expense

(552

)

(99

)

(1,487

)

(189

)

Other business variable expenses

(12,940

)

(7,440

)

(24,844

)

(13,015

)

Subscription variable expenses

$

11,941

$

8,465

$

22,817

$

16,609

% of subscription revenue

9.9%

9.2%

9.8%

9.1%

Technology and development expense

$

4,079

$

2,293

$

7,810

$

4,413

General and administrative expense

7,435

5,073

14,651

9,933

Excluding:

Stock-based compensation expense

(3,122

)

(1,208

)

(5,605

)

(2,037

)

Development expenses1

(1,121

)

(1,942

)

Business combination transaction costs2

(82

)

Fixed expenses

$

7,271

$

6,158

$

14,832

$

12,309

% of total revenue

4.3%

5.2%

4.6%

5.4%

Sales and marketing expense

$

19,390

$

9,242

$

39,094

$

19,684

Excluding:

Stock-based compensation expense

(2,181

)

(675

)

(4,912

)

(1,231

)

Other business acquisition cost

(118

)

(191

)

(289

)

(354

)

Subscription acquisition cost

$

17,091

$

8,376

$

33,893

$

18,099

% of subscription revenue

14.2%

9.1%

14.5%

10.0%

Technology and development

$

4,079

$

2,293

$

7,810

$

4,413

Excluding:

Stock-based compensation expense

(800

)

(133

)

(1,464

)

(233

)

Technology expenses

(2,158

)

(2,160

)

(4,404

)

(4,180

)

Development expenses1

$

1,121

$

$

1,942

$

% of total revenue

0.7%

%

0.6%

%

1As we enter the next phase of our growth, we expect to invest in initiatives that are pre-revenue, including adding new products and international expansion. These development expenses are costs related to product exploration and development that are pre-revenue and historically have been insignificant. We view these activities as uses of our adjusted operating income separate from pet acquisition spend.

2These one-time expenses related to our acquisition of a software business, primarily related to legal and transaction costs incurred.

The following tables reflect the reconciliation of acquisition cost and net acquisition cost to sales and marketing expense (in thousands):

Six Months Ended
June 30,

2021

2020

Sales and marketing expenses

$

39,094

$

19,684

Excluding:

Stock-based compensation expense

(4,912

)

(1,231

)

Acquisition cost

34,182

18,453

Net of:

Sign-up fee revenue

(2,524

)

(1,546

)

Other business segment sales and marketing expense

(289

)

(354

)

Net acquisition cost

$

31,369

$

16,553

Three Months Ended

June. 30,
2021

Mar. 31,
2021

Dec. 31,
2020

Sept. 30,
2020

Jun. 30,
2020

Mar. 31,
2020

Dec. 31,
2019

Sept. 30,
2019

Sales and marketing expenses

$

19,390

$

19,704

$

14,809

$

13,344

$

9,242

$

10,442

$

9,212

$

9,255

Excluding:

Stock-based compensation expense

(2,181

)

(2,731

)

(801

)

(741

)

(675

)

(556

)

(547

)

(577

)

Acquisition cost

17,209

16,973

14,008

12,603

8,567

9,886

8,665

8,678

Net of:

Sign-up fee revenue

(1,260

)

(1,264

)

(919

)

(827

)

(781

)

(765

)

(730

)

(790

)

Other business segment sales and marketing expense

(118

)

(171

)

(201

)

(265

)

(191

)

(163

)

(152

)

(94

)

Net acquisition cost

$

15,831

$

15,538

$

12,888

$

11,511

$

7,595

$

8,958

$

7,783

$

7,794

The following tables reflect the reconciliation of adjusted EBITDA to net income (loss) (in thousands):

Six Months Ended June 30,

2021

2020

Net (loss) income

$

(21,669

)

$

220

Excluding:

Stock-based compensation expense

14,975

3,880

Depreciation and amortization expense

6,251

3,104

Interest income

(172

)

(471

)

Interest expense

1

720

Other non-operating expenses

3

96

Income tax (benefit) expense

(412

)

43

Business combination transaction costs

82

Loss (gain) from equity method investment

6

(117

)

Adjusted EBITDA

$

(935

)

$

7,475

Three Months Ended

June. 30,
2021

Mar. 31,
2021

Dec. 31,
2020

Sept. 30,
2020

Jun. 30,
2020

Mar. 31,
2020

Dec. 31,
2019

Sept. 30,
2019

Net (loss) income

$

(9,221

)

$

(12,448

)

$

(3,502

)

$

(2,558

)

$

1,353

$

(1,133

)

$

636

$

782

Excluding:

Stock-based compensation expense

6,527

8,448

2,602

2,430

2,227

1,653

1,771

1,845

Depreciation and amortization expense

3,158

3,093

2,301

1,666

1,723

1,381

1,274

1,181

Interest income

(84

)

(88

)

(83

)

(74

)

(134

)

(337

)

(516

)

(411

)

Interest expense

3

(2

)

337

324

341

379

375

340

Other non-operating expenses

3

1

2

44

52

(22

)

122

Income tax (benefit) expense

(195

)

(217

)

44

26

17

26

157

18

Business combination transaction costs

82

522

Loss (gain) from equity method investment

6

(117

)

Adjusted EBITDA

$

197

$

(1,132

)

$

2,222

$

1,816

$

5,454

$

2,021

$

3,675

$

3,877

Contacts:

Investors:
Laura Bainbridge, Vice President, Corporate Communications
206.607.1929
InvestorRelations@trupanion.com


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