JW Marriott New Delhi Aerocity names Neha Kapoor as Director of Operations

Published: 2026-05-08 11:32:25 ET MAR

Published on 05/08/2026 at 11:32 am EDT

JW Marriott New Delhi Aerocity names Neha Kapoor as Director of Operations Neha Kapoor JW Marriott Delhi

In her new role, she will oversee hotel operations with a continued focus on elevating experiences, nurturing talent and driving the hotel's next phase of growth.

JW Marriott New Delhi Aerocity announced the elevation of Neha Kapoor to Director of Operations, marking the next chapter in a leadership journey.

Kapoor is a seasoned hospitality professional with over 15 years of experience, including more than a decade with Marriott International. She has built her career around elevating guest experiences, developing high-performing teams and strengthening operational performance with quiet consistency and purpose

Since joining JW Marriott New Delhi Aerocity as Director of Rooms, she has played a defining role in advancing the hotel's operational standards while leading the renovation of all guest rooms and the Executive Lounge, executed with planning and without compromising the guest experience. Alongside this, she has driven thoughtful innovation through the repositioning of Spa by JW and sustainability-led enhancements that reflect a more conscious approach to luxury.

Her contribution extends beyond the hotel, including serving as Rooms Lead Trainer for the opening of JW Marriott Kaafu Atoll Island Resort & Spa, Maldives, and as a member of Marriott International's Women's Associate Resource Group (WAN) in South Asia.

In her new role, she will oversee hotel operations with a continued focus on elevating experiences, nurturing talent and driving the hotel's next phase of growth.

Commenting on the appointment, Vishal Singh, General Manager, JW Marriott New Delhi Aerocity, said: 'Neha brings a rare combination of operational depth, commercial instinct and people leadership. She leads with humility, earns respect naturally, and has consistently strengthened both performance and culture. Her promotion is a reflection not only of what she has accomplished, but of the leader she is.'

On her appointment, Neha Kapoor said: 'I'm grateful for the trust placed in me and for the opportunities Marriott International has given me through my journey. This role is both an honour and a responsibility, and I look forward to continuing to build with the incredible teams around me.