Citigroup : Citi Investor Day 2026 PresentationPresentationPresentationPresentationPresentationPresentationPresentation

Published: 2026-05-07 13:00:09 ET C

Published on 05/07/2026 at 01:00 pm EDT

Chair and Chief Executive Officer

2026

10-11%(a)

NEAR TERM 2027 and 2028

11-13%(a)

ex-notable item(b)

MEDIUM TERM

2029-2031

14-15%(a)

Expect to be within this range for both 2027 and 2028

Expect to reach this range over the medium term

Footnotes begin on Slide 17. 2

STRATEGY AND GROWTH

Focused our model on five interconnected businesses

Invested in businesses to

drive performance

Reduced management layers to enable faster decision making

Completed nearly all consumer divestitures; Mexico and Poland well advanced(1)

Delivered record revenues and stronger returns

TRANSFORMATION

Modernized infrastructure

Meaningfully reduced risk profile

Simpler data architecture

More automated and preventative control environment

90% of work at or nearly at

Citi's target state

CULTURE AND TALENT

Reset leadership team; operators running the bank

Reset culture; drive and

accountability are central

Instilled more rigor and discipline

Strengthened alignment with shareholders

Became a destination of choice for top talent

Footnotes begin on Slide 17. 3

2025 PERFORMANCE

Delivered record revenues of

$86.4 billion, ex-notable item(1)

Continued to drive positive operating leverage for second year in a row

Improved returns by nearly 200bps, ex-notable items(1,2)

Returned $17.6 billion of capital to common shareholders

Footnotes begin on Slide 17. 4

AT TARGET, SUSTAIN GROWTH

Market-leading, irreplicable model

Innovate and invest to retain leadership position

Continue building next-gen platforms

Deepen client relationships, expand into more high-growth segments

TTS: #1 Globally with Large Corporates(1)

#3 Issuer Services(2)

#4 Investor Services(3)

Footnotes begin on Slide 17. 5

‌NEAR TARGET,

WITH FURTHER UPSIDE

Delivering stable, high-quality earnings

Build on Fixed Income leadership, differentiated corporate client franchise

Build Prime to take share in Equities

Invest in platform and client capabilities

Fixed Income: #2(1)

Equities: #6 (tied)(1)

Footnotes begin on Slide 17. 6

‌DRIVE TO

PEER-LEVEL RETURNS

Become a top-tier Investment Banking franchise

Leverage Corporate Bank, at the heart of client relationships

Lean into Commercial Bank as acquisition engine, with emphasis on North America growth

Continue operating with focus and discipline to deliver more high-value business

#5 IB Rank, 70bps wallet share gains since 2022(1)

Footnotes begin on Slide 17. 7

‌CONTINUE

PATH TO TARGET

Capture $5 trillion in held-away assets,

including $3 trillion in U.S. Retail and Citigold(1,2)

Invest in advisor productivity, data and AI

Strengthen Retail Bank for profitability, managing totality of U.S. consumer deposits

Build deeper funding base, higher fee income

#1 Family Office Private Bank(3)

25% of Global Billionaires(4)

~650K Wealth clients(5)

Footnotes begin on Slide 17. 8

NEAR TARGET, INVEST TO GROW

Core, high-returning business

Grow General Purpose cards through marketing, partnerships, innovations

Optimize Private Label portfolio

Continue investing in AI end-to-end, from acquisition, underwriting, servicing, and engagement

#3 U.S. Card Issuer(1)

Serving over 70 million customers

Footnotes begin on Slide 17. 9

DELIVERY

Unified client coverage

teams

A single Client Relationship Management platform

Cross-business forums to

align priorities

Enterprise-wide account planning

Structured referral model

Incentives to promote total

client revenue capture

CARDS(c)

SERVICES

WEALTH

MARKETS

BANKING

SYNERGIES

Primary and secondary

capital markets activities

Liquidity management, hedging and issuer services for Banking clients

FX component of Services

products

Capital markets solutions for Wealth clients, wealth management for Banking clients

Card relationships for

Wealth clients

Footnotes begin on Slide 17. 10

OPERATIONAL

Proven continuity through conflict and disruption

Supporting clients as supply chains reconfigure

Flight to quality in times

of stress

On-the-ground presence that differentiates us globally

Unique insights and experience

Ingenuity in addressing client challenges

CARDS(c)

SERVICES

WEALTH

MARKETS

BANKING

FINANCIAL

Well-capitalized and

well-reserved

Durable balance sheet with strong liquidity

Disciplined risk

management

High-quality client base

~80% of wholesale exposure investment grade

85% of U.S. card portfolio prime

Footnotes begin on Slide 17. 11

RISK

(at Citi's target state)

Clear first-line ownership and accountability; standardized risk processes; and real-time visibility into key risks

Faster decision-making, greater agility

Nimbler stress testing, earlier

risk identification and action

Improved capital efficiency

Forward-looking risk management

CONTROLS

(at Citi's target state)

Simplified, standardized and more automated control environment

Stronger operational

resilience, lower risk

More consistent client and colleague experience

Enabling more reliable, scalable growth

DATA

(on track to target state)

Improved quality, consolidated data in trusted sources; and robust controls and governance

Industrializing reporting, particularly for regulatory needs

Faster processing, fewer

delays

Unlocking balance sheet capacity

Simplified, modernized infrastructure

Greater automation embedded in end-to-end processes

TECHNOLOGY

Business strategy and revenue growth

Productivity and process transformation

AI-powered virtual wealth advisors

Enabling agentic commerce capabilities for identifying and completing purchases

Transforming KYC processes to accelerate client onboarding

4x increase in wholesale credit underwriting processing

Defensive

capabilities

Cutting-edge, AI-powered cyber and fraud capabilities Strengthening AML investigations and sanctions

compliance

Talent and workforce evolution

180,000 employees in 85(1) countries with access to proprietary tools

AI-assisted code reviews freeing ~100,000 hours of capacity weekly

Footnotes begin on Slide 17. 13

Complete pivot

to new Citi

11-13%(a)

ex-notable item(b)

NEAR TERM 2027 and 2028

Continue growing

and delivering

14-15%(a)

MEDIUM TERM 2029-2031

Business investments to drive performance

Footnotes begin on Slide 17. 14

Be the preeminent banking partner for institutions with cross-border needs,

a global leader in wealth management and a valued personal bank in our home market

‌Certain statements in this presentation are "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995, including statements made orally by Citi's management. Such statements may be identified by words such as believe, expect, anticipate, intend, estimate, may increase, may fluctuate, target, outlook, guidance and illustrative, and similar expressions or future or conditional verbs such as will, should, would and could. These statements are based on management's current expectations and are subject to uncertainty and changes in circumstances. These statements are not guarantees of future results or occurrences. Actual results and capital and other financial condition may differ materially from those included in these statements due to a variety of factors. These factors include, among others: (i) macroeconomic, geopolitical and other challenges and uncertainties, including impacts related to the conflict in the Middle East and resulting disruptions to energy and other commodities markets and supply chains; elevated inflation, slowing economic growth and increases in unemployment rates; changes in U.S. laws or policies; and changes in interest rates and monetary policies; (ii) the execution and efficacy of Citi's initiatives to achieve its simplification, transformation and enhanced firm and business performance priorities; and (iii) the precautionary statements included in this presentation. These factors also consist of those contained in Citigroup's filings with the U.S. Securities and Exchange Commission, including without limitation the "Risk Factors" section of Citigroup's 2025 Form 10- K. Any forward-looking statements made by or on behalf of Citigroup speak only as to the date they are made, and Citi does not undertake to update forward-looking statements to reflect the impact of circumstances or events that arise after the date the forward-looking statements were made.

Global

2026, near-term and medium-term Return on Tangible Common Equity (RoTCE) targets are forward-looking non-GAAP financial measures and subject to macro and market conditions. Citi defines the near-term period as 2027-2028 and expects to be within the near-term RoTCE range for both 2027 and 2028. Citi defines the medium-term period as 2029-2031 and expects to reach the medium-term RoTCE range over the medium term. From time to time, management may discuss forward-looking non-GAAP financial measures, such as forward-looking estimates or targets for revenue, expenses and RoTCE. We are unable to provide a reconciliation of forward-looking non-GAAP financial measures to their most directly comparable GAAP financial measures because we are unable to provide, without unreasonable effort, a meaningful or accurate calculation or estimation of amounts that would be necessary for the reconciliation due to the complexity and inherent difficulty in forecasting and quantifying future amounts or when they may occur. Such unavailable information could be significant for future results.

Near-term results ex-notable item is a forward-looking non-GAAP financial measure, is subject to macro and market conditions and refers to the anticipated financial impacts to Citi's results related to the deconsolidation of Banamex, which are expected to include the cumulative translation adjustment (CTA) loss attributable to Banamex and its consolidated subsidiaries, transaction related costs, and other operating expenses recognized upon deconsolidation. From time to time, management may discuss forward-looking non-GAAP financial measures, such as forward-looking estimates or targets for revenue, expenses and RoTCE. We are unable to provide a reconciliation of forward-looking non-GAAP financial measures to their most directly comparable GAAP financial measures because we are unable to provide, without unreasonable effort, a meaningful or accurate calculation or estimation of amounts that would be necessary for the reconciliation due to the complexity and inherent difficulty in forecasting and quantifying future amounts or when they may occur. Such unavailable information could be significant for future results.

"Cards" refers to U.S. Consumer Cards.

Slide 3

Represents consumer banking businesses and certain other businesses in All Other - Legacy Franchises that Citi has exited or is exiting across 14 markets in Asia, Europe, the Middle East and

Mexico as part of Citi's strategic refresh.

Slide 4

Results "ex-notable item(s)" is a non-GAAP financial measure and exclude (i) the loss on sale in 4Q25 of $1.2 billion ($1.1 billion after-tax), recognized as a reduction of Other Revenue related to the "held for sale" accounting treatment of Citi's plan to sell AO Citibank; and (ii) the 3Q25 impact of the goodwill impairment of approximately $726 million in operating expenses (approximately $714 million after-tax) related to Citi's agreement to sell a 25% equity stake in Banamex. For a reconciliation to reported results, please refer to Citi's Form 8-K furnished with the U.S. Securities and Exchange Commission on April 3, 2026.

Return on Tangible Common Equity (RoTCE) is a non-GAAP financial measure. RoTCE represents annualized net income available to common shareholders as a percentage of average TCE. For a

reconciliation to reported results, please refer to Citi's Form 8-K furnished with the U.S. Securities and Exchange Commission on April 3, 2026.

Slide 5

Source: Coalition Greenwich Global Competitor Benchmarking Analytics for FY25. Results are based upon Citi's internal product taxonomy, Citi's internal revenues, and Large Corporate & FI Client Segment. Market share is calculated using Citi-internal revenues and Coalition Greenwich's Industry Revenue Pools for Large Corporate & FI Client Segment. Peer Group in industry ranking includes BAC, BARC, BNPP, DB, HSBC, JPM, MUFG, SG, SCB, USB and WFC.

Source: Coalition Greenwich Global Competitor Benchmarking Analytics for FY25. Results are based upon Citi's internal product taxonomy and Citi's internal revenues. Market share is calculated using Citi-internal revenues and Coalition Greenwich's Industry Revenue Pools. Peer Group in industry ranking includes BBH, BNPP, BNY, CACEIS, Computershare, DB, HSBC, JPM, NT, RBC, SCB, SG, STT, UMB Bank, USB, Wilmington Trust and WSFS.

Source: Coalition Greenwich Global Competitor Benchmarking Analytics for FY25. Results are based upon Citi's internal product taxonomy and Citi's internal revenues. Market share is calculated

using Citi-internal revenues and Coalition Greenwich's Industry Revenue Pools. Peer Group in industry ranking includes BBH, BNPP, BNY, CACEIS, DB, HSBC, JPM, NT, RBC, SCB, SG, and STT.

Slide 6

Source: Coalition Greenwich Competitor Benchmarking Analytics for FY25. Results are based upon Citi's internal product taxonomy and Citi's internal revenues post exclusions for non-comparable items. Market share is rounded and calculated using Citi internal revenues and Coalition Greenwich's Industry Revenue Pools. Peer Group in industry ranking includes BAC, BARC, BNPP, DB, GS, HSBC, JPM, MS, SG, UBS and WFC.

Slide 7

Source: Based on external Dealogic data as of March 31, 2026. Represents the change in Investment Banking wallet share (in basis points) in 2025 compared to 2022. Share gains rounded to the nearest 5 basis points.

Slide 8

$5T Off-Us Opportunity refers to the estimated total market size or potential revenue/asset generation from Wealth clients or transactions not currently serviced by or conducted through Global Citi Wealth existing platforms, products, or services. Estimated total market size derived from 3rd party sources (Source: Equifax IXI), internal Citi data, client self-disclosed data and internal estimates. Data is subject to further changes, including changes in methodology.

$3T Off-Us Opportunity refers to the estimated total market size or potential revenue/asset generation from clients or transactions not currently serviced by or conducted through U.S. Retail Bank and U.S. Citigold platforms, products, or services. Estimated total market size derived from 3rd party sources (Source: Equifax IXI), internal Citi data, client self-disclosed data and internal estimates. Data is subject to further changes, including possible changes in methodology.

Source: The Banker 2025. Awarded distinction as "Best Private Bank for Family Offices 2025" by PWM (Professional Wealth Management).

Client penetration among global billionaires is based on Citi's figures using Forbes estimate of total billionaire population.

~650K Wealth relationships across Citi Private Bank, Citigold (U.S. and International) and Wealth at Work. The total client amount for the Wealth business segment is ~6.2 million, consisting of

~3.5 million U.S. Retail Banking clients, ~2.0 million International & Retail Cards clients and ~650K Wealth relationships.

Slide 9

Source: Based on period end loans as of December 31, 2025 from Transunion. Includes General Purpose and Private Label Credit Cards.

Slide 13

Represents both countries and jurisdictions.

Disclaimer

Citigroup Inc. published this content on May 07, 2026, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on May 07, 2026 at 16:59 UTC.